Hp software is premium ****. try a complete uninstall of hp software and drivers: check hp website in case a special cleanup tool is neccessary, then reinstall without hooking up your aio product until prompted by the installer (and make sure any anti-virus is temporarily disabled before you start) - this has fixed 90% of my hp issues...
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first try to restart your pc and printer , if not printing remove print cartrige and shake it and intall it correctly , then try to print following your printer instructions.
it might be there is no ink , or software problem , the above can solve it or even reason is known.
open "control panel"in windows select fax and printer icon this will show you available printers make sure you lexmark is selected as default printer if not listed there then re intall the printer software and driver from the disk that came with it, your driver is lost meaning no real printer available so yor system has no choice but to offer "print to file option"
Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name).Un-intall printer and printer software completely.Go to manufacturers website and navigate to their drivers/downloads or support menu.Select your model, choose the relevant software and download to the new folder you created on your desktop.Power down your computer.Reconnect the printer to the computer and turn printer on. Power on pc.Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files.Direct the wizard to your new software, follow the rest of the setup instructions and your done