Question about Apple iTunes

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Disk is Locked Error

ITunes shows this error “Disk is locked”, what does it mean? Why is my disk locked?

How can I work around this problem or fix it?

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  • mxmallas Jan 12, 2009

    I have the same disk locked or you may not have write permissions error when i try to open itunes only I have windows vista...the solution listed was for XP only...can anyone help me with windows vista and the same error?? thanks

  • erin_clancy Jan 23, 2009

    I have this problem, but My Music was already in the right place.  Is there anything else I can try?

  • Anonymous Mar 17, 2009

    i have windows vista, and it also says when i want to open itunes, that my disk is locked, or i don't have write permission to this file. what can i do?


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I am using Windows 7 and I get the disk locked error. I found a way to make it work. It is a little convoluted to do every time... just run it as administrator. Its worked for me so far.

Posted on Dec 23, 2009

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If the My Music folder is in the wrong location or incorrectly assigned in the Windows registry, you may see one of the following error messages:

  • "The folder iTunes is on a locked disk or you do not have write permissions for this folder."
  • "The folder iTunes cannot be found or created and is required. The default location for this folder is inside the Music folder."

If you see one of the above errors, follow these steps to troubleshoot this:
  1. Verify the location of your Windows XP My Music folder. The default location for this folder is
    C:\Documents and Settings\username\My Documents\My Music
    If you do not have this folder at the default location and have not moved it to another location, consider creating one inside your My Documents folder.
  2. Download and install Tweak UI from the Microsoft PowerToys website at Note: This utility is for Windows XP only. Please review the system requirements before installing.
  3. Once you have installed Tweak UI, open it from the Start menu.
  4. In the column on the left, click on the plus symbol (+) next to My Computer and select Special Folders. Disk is Locked Error - ht1866_01.jpg
  5. In the right pane on the Folderlist, click My Music.
  6. Click the Change Location button. You may see a warning message appear with precautions for changing this setting; after reviewing the message, click Yes. ht1866_02.jpg
  7. In the resulting window, browse for the My Music folder as described in step 1, and click OK. ht1866_03.jpg
  8. Reinstall or open iTunes.

Posted on Oct 13, 2008

  • 1 more comment 
  • shivam raj
    shivam raj Oct 13, 2008

    or you can refer to this site for more details

  • jlewpenguin Dec 16, 2010

    I had the problem with the error message and all i did was go to the start menu, then i went to the music tab right clicked went down to share with and it said nobody so then i clicked specific people and clicked owner. then clicked share. then picked my music folder and then it worked.

  • axiozen Jan 07, 2011

    Right click on the iTunes icon, select "Run as Admin."
    It should open for you now.


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I am using Windows 7. I get an error message from iTunes "The folder iTunes is on a locked disk. What is an easy way for someone not computer savvy to solve this issue?

  1. Go to your Music folder
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Apr 08, 2011 | Apple iTunes

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I cannot open itunes,a error message reads: itunes library.itl file is locked,on a locked disk,or you do nothave permission for this file

First You Have To go to my music folder under my documents than
1. right click and select properties
2. selecting the security tab
a. if you don't have the securities tab, you need to go to my computer, tools, folder options, view,and scroll down until you see "Use simple file sharing", then uncheck that box and click ok.
3. next, click the add button under the first box, labeled groups or user names
4. type in your account name, i.e. Jon, and click ok,
5. last, it should bring up a window that asks what permissions you want the person to have, click the first option, full control
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If it doesnt work you can check link below

Nov 26, 2009 | Apple iTunes

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The I Tunes Library .itl file is locked, an a locked disk, or you do Not have write permission for this file.

you should find the solution to your problem by following the guide here

Oct 29, 2009 | Apple iTunes

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Error 7 keeps coming up when oppening itunes

A number of users have experienced problems updating to the newlyreleased iTunes 8.1.1. Generally, when this issue occurs, installationappears to proceed normally but then delivers the error message “Theinstaller encounted errors before iTunes could be configured. Yoursystem has not been modified. To retry these operations at a later timeplease return to the installer again. Click Finish to exit installer.”Fix
This problem can often be fixed by reinstalling the latest version of QuickTime via the following steps:
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  2. Choose to save the file to your disk, then double-click the .exe file and install QuickTime
  3. After QuickTime is successfully installed, download iTunes again, choosing to save the file. Double-click the iTunes installer .exe and proceed with installation.
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Run a disk check Disk errors, particularly in Windows XP, can prevent proper iTunes installation. See this Microsoft Knowledge Base article for instructions on performing a disk check/repair.
Use Windows Installer Cleanup Use the Windows Installer Cleanup toolto remove any references to Apple-related installation files(QuickTime, iTunes, etc.), then re-try using the aforementionedtwo-step method to reinstall QuickTime and iTunes

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1. Open Finder. Goto Music > iTunes > and locate the following files.

iTunes Music Library.xml
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2. For each file:

Right click on each file.
Click on Get Info
Under the Sharing & Permissions Tab: Make all the Privileges 'Read & Write'.
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Open iTunes again.
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