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My HP Photosmart A620 printer makes the pictures too dark. The screen shows the pictures with normal colors but when it prints out they are all too dark. I must change the lightness of EACH picture before it can be printed out. What is the solution? I had the previous model and did not have any trouble with it at all! This is a decided disappointment. Thanks Rheba

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Hi Rheba,
Try updating your printer drivers:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

Posted on Oct 13, 2008

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