2006 Model Year SXRD Televisions:
Models: KDS-50A2000, KDS-55A2000, KDS-60A2000, KDS-R60XBR2, KDS-R70XBR2
As part of the Sony commitment to quality, Sony is announcing
that it is extending the limited warranty (parts and labour) in Canada
on the optical block of 2006 model SXRD televisions (models listed
above) until June 30, 2010 , regardless of purchase date. This
extended warranty does not apply to replaceable projection lamp and
other parts that may be used in the televisions.
Sony is also announcing that for any owner of these model SXRD
televisions who paid out-of-pocket expenses on or before December 31,
2008 for an estimate or repair service to replace the optical block,
Sony will reimburse the customer by mail for the cost of the optical
block and the labour expense to replace it, subject to certain
conditions. To receive reimbursement, please follow completely the
directions on the claim form for reimbursement attached HERE
; all claims must be postmarked by January 31, 2009. See the claim form for complete terms and conditions.
In addition, for any customer who later experiences this issue
on one of the affected models, Sony will cover the cost of the optical
block repair (parts and labour) at no charge through June 30, 2010.
For customers currently under a 3rd party extended warranty or
service contract, please contact your third party service provider
directly. This offer is available only to end-user consumers who
purchased their affected television at retail in Canada and is not
transferable. The offer is not available to providers, obligors,
underwriters, or administrators of performance service plans, buyer
protection plans, or other warranty or extended warranty programs.
This offer is not part of the Sony limited warranty or Sony Care
extended warranty plan.
For further details please contact Sony Canada's Customer Information Center 1-877-899-7669
All other terms of the Sony limited warranty or Sony Care extended warranty plan, as applicable, continue to apply.