Question about Laptop Parts & Accessories
Dvd will not play - a diaologue box comes up and says i do not have a dvd decoder installed. it was working untill now i cannot figure out why it stopped working needs a dvd decoder for windows meda player
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Whether you use your DVD drive to install software, make backups of your personal files or watch movies, having that drive onboard makes your computer more useful and more versatile.
While DVD drives function normally most of the time, sometimes a DVD will become stuck in the drive, and the tray will refuse to open.
Knowing what steps to take to resolve the situation allows you to start enjoying the advantages of the DVD drive again.
Log on to your computer and click the "Start" button. Choose "Shut down" from the menu and then choose "Restart." Wait for the computer to restart, then press the eject button repeatedly.
Remove the DVD if the drive pops out.
Since there is no hole skip this and go to cleaning the lens.
Shine a flashlight on the DVD tray and locate the small hole near the eject button.
This is the bypass hole and it allows you to eject a DVD when it becomes stuck.
Insert an unbent paper clip into the hole and push it in until you hear the DVD begin to spin. Push the paper clip in until the drive pops out.
Remove the DVD and insert another one.
Use the bypass hole again if the new DVD becomes stuck.
If the new DVD sticks as well, you need to clean the laser lens on the DVD drive.
Insert a laser lens cleaning DVD and close the tray.
Run the laser lens cleaning program at least three or four times to make sure the lens receives a thorough cleaning.
Restart your computer and insert a DVD to test the unit.
Oct 19, 2012 | Lifetime Acer Aspire 4810TZ-4011...
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope it helps
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