Question about Brother DCP-7020 All-In-One Laser Printer

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Won't scan 8.5 X 14

I am trying to scan a sheet of legal paper 8.5 X14.
I have configured the settings to show the correct dimensions, yeteverytime the jpeg comes out as a 8.5x11, cutting off some of the page.

I have tried it on custom thru software on my PC, and using the scan button on the machine. Same result - 3 inches cutoff.

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  • darsk47 Nov 26, 2008

    Perfect ! That did it. Thank-you

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Go to the "Brother" folder in the Start Menu (Start > All Programs > Brother > 7020) and select the "Scanner Utility." Choose "8.5 x 14", and then reboot the computer. You'll be good to go.

Posted on Nov 22, 2008

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