Question about Brother DCP-7020 All-In-One Laser Printer

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Won't scan 8.5 X 14

I am trying to scan a sheet of legal paper 8.5 X14.
I have configured the settings to show the correct dimensions, yeteverytime the jpeg comes out as a 8.5x11, cutting off some of the page.

I have tried it on custom thru software on my PC, and using the scan button on the machine. Same result - 3 inches cutoff.

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  • darsk47 Nov 26, 2008

    Perfect ! That did it. Thank-you

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Go to the "Brother" folder in the Start Menu (Start > All Programs > Brother > 7020) and select the "Scanner Utility." Choose "8.5 x 14", and then reboot the computer. You'll be good to go.

Posted on Nov 22, 2008

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DUPLEX
SPECIAL FUNCTION
ACC.
DUPLEX SCAN
DUPLEX SCAN
SPECIAL FUNCTION
SPECIAL MODES
ORIG. SIZE ENTER
PAPER SIZE SET
DISPLAY CONTRAST
GH
PQR
DUPLEX
SPECIAL FUNCTION
DUPLEX SCAN
SPECIAL FUNCTION
SPECIAL MODES
ORIG. SIZE ENTER
PAPER SIZE SET
DISPLAY CONTRAST
GHI
BACK OK
ORIG. SIZE ENTER
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8 x14
81 x11
2
1
2
INCH
ORIG. SIZE ENTER
11x17
8 x14
8 x11
INCH
1
2
1
2
To cancel an original size selection, press
the [CA] key.
OK
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A3
B4
A4
AB
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I was about to buy a different brand of scanner because of the frustration with legal-sized images. It's like having a new scanner now :) I hope this Utility Setting info helps you troubleshoot your legal-sized image problem.

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