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That's because neither one is an answering machine. If you have an answering machine connected to your phone, consult its documentation. If you subscribe to an answering service offered by your telephone company, contact them for instructions and help.
By typing "Southwestern Bell Freedom Phone Manual" in Google, the first description on top of the page I clicked on showed me a variety of catagories of phones to choose from. I clicked on the corded phone catagory and I chose FC2548 which was the closest to my model FC2570. I downloaded a pdf of the owner's manual which solved my problem of saving numbers to memory and