Question about SMC Barricade g SMC2804WBR Wireless Router

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Smc289wbr wireless could it be a cable problem

My Smc wireless Baracade 2804wbr does not connect to the internet, the act or activety light will not respond,
The wlan, wan flash and dram all pass the test.
When I access the baracade software a message appears dsl not connected. When I check network connections on the toolbar it states connected. I replaced one of the eithernet cables, and have checked the modem. If I bypasss the router and go directly to the modem all works well,
When I called customer support for SMC they advised that they no longer directly support the product.
Any suggestions would be greatly appreciated.
Could it be another defective ethernet cable?

Thank-you

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Re-configure the router properly and get the right details from your isp.(internet service provider)

Posted on Dec 13, 2008

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Hi,
Welcome to FixYa!

For you to be able to do that, you will need to set the SMC router to bridge mode, you will not be able to do that by yourself because only tech from your ISP have the capability of doing that since they have this tool that can operate on the router setting it to bridgemode. Basically, you will need to call your ISP to set the router to bridgemode and from there, you will be able to configure the linksys router.
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Make sure you are plugging the SMC into the WAN port on the Linksys router and not the LAN ports.  Your internet connection (which is your SMC) should always plug into your WAN port on the Linksys.  Any computers that you may need to plug in, like Desktops that are "wired" and not "wireless", should plug into the LAN ports on the Linksys.  If you are not using the WAN port on the Linksys for your SMC modem, then that would explain why you cannot get to the internet on wireless or wired computers.
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Computers don't understand why the Internet is connecting or not connecting...so the "low connectivity" message you keep receiving has nothing to do with your wireless signal strength.   To a computer NIC, "low connectivity" means your network adapter could not find a DHCP server and receive a valid IP address.  When this happens, your network adapter assigns an IP address to your computer in the following range...169.254.0.0, and will display the "low connectivity" message until it is able to receive a valid private IP address from the DHCP server.  You can verify this by going to START | RUN and typing "cmd" (without the quotes), then hit ENTER.  A black box will pop up....then type "ipconfig" (without the quotes) and hit ENTER.  This will show you your IP address, subnet mask, and gateway address, and you can verify that your IP address is in the 169.254.0.0 range.  A valid private IP address is typically in the 192.168.0.0 range, but could also be in the 10.0.0.0 range, or the 172.16.31.0 range.    Also, make sure you have DHCP server enabled on the Linksys router for the LAN.  This will ensure your "wired" and "wireless" computers receive a valid IP address.  
The WAN port on your Linksys router should be configured to "Obtain an IP address automatically using DHCP".

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Can you still connect to the Internet with the Linksys router? I suggest that you go ahead and reset the SMC router to clear up your previously configured settings. Then before reconnecting it to the linksys router, make sure that you can access its web interface via 192.168.1.1. Don't disable DHCP as your computer won't be able to obtain an IP address from it automatically. Do not change other settings. Next, disconnect the ethernet cable and check if you can access the router interface wirelessly. Once done, connect SMC's WAN port to Linksys' numbered port. Make sure SMC's WAN light is on, as well as the light for the port you used on the Linksys router. Check if you can get online.

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