I am having a problem with a small dent appearing about half way across the page and it repeats about every 4.5 inches vertically down the page. The dent is small, about 1/8 inch diameter and about 1/64 deep. Your help is appreciated
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If the drum has marks on it, you might have to replace it. Sometimes the fuser rollers can leave marks on them as well.
Check for lines on the drum first. If they are there, it could need a drum replacement.
The feeder sends the original across a small piece of glass. The scanner stays in one position as the paper runs across it rather than the scanner moving and paper staying still. The little piece of glass is probably a 1/2 inch by 12 inch glass. just clean that strip of glass. use alcohol. there is probably some whiteout on the glass. It will appear as a dot. When the paper runs across it, the dot is run across the whole page causing the line. if you cant find the strip of glass, run a scan and try to see where the scan light sits while it's running. Clean everywhere where the light sits.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you.
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there. And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Either the light source is failing or you have a piece of paper stuck in the way of the LED's and the drum. Check the paper path very carfully to make sure there is no dirt or debris in the paper path.
If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.