I have an error message C:31:23,did you ever find a solution for the problem? I am having the same problem, if you would let me know, my email is firstname.lastname@example.org i have a sony handycam plays or records just for like 2 seconds and then shows error message
thank you, lacey
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: camera wont play or record has message c:31:23
Basically, the error message indiactes the reels are not turning, either because of a defective tape or a fault in the mechanism. Try a new tape. If the problem persists, you will have to have the camcorder serviced. please be sure to rate this solution. Thanks!
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Connect the camera with pc and try to check for error with any program like tune up or other online utilities... or if you have data card in it and you can open it in PC than simply copy your recorded videos so that you have a backup first. than you can freely show camera to any service center..
Place an empty disc in, format the disc, record a little scene. Turn off camcorder. Place the error disc in the camcorder, turn on the camcorder all the way to play/edit. If this doesn't work turn it to record and try to record. Worked for some of my error disc
The LCD screen may display a FILE ERROR message
when trying to view a still image on the camera if the image was
rotated, modified and overwritten using editing software on a computer.
To play images you have taken on the camera, it is recommended that you
do not make any changes to the original image files. Not able to record or play : This error may occur in any of the following circumstances: -The Memory Stick® media is not inserted properly. -The Memory Stick media is not supported for use with the camera. -The Memory Stick media may be faulty.
The Read Error message displayed on the Camera when accessing the images which was not recorded correctly. This may also happen when the Memory Stick is corrupted to record or read the files. Please check if the message is displaying when accessing all the images. If it happens with all the images, then it may be an issue with the Camera or the Memory Stick.
To check if the issue is with the Memory Stick, try using a different Memory Stick and check if the message displays.This may also happen when an attempt was made to play back the image or the movie that was not recorded on this camera.
Try to wipe the contact area on the Memory Card with a soft, dry cloth. It may be necessary to format the Memory Card (Format option is available in the Setup 2 Menu of the Camera). If the message still appears, service may be required.
Hi, If video head got clogged then camcorder wont read tape in playback so result comes as blue screen. Please use video head cleaning tape and clean video head of camcorder. This will solve your problem. Video-8 head cleaning tape is available with amazon.com Thanks.
Unfortunately, it looks like it is a problem with the disc you have in the camera. If you have another disc, put it in and see if the error message remains. Obviously, the new disc won't have your original video on it, but it will help determine if the cause is the disc.
There is a known issue with a small button that becomes stuck causing your camera to display this error message. I would suggest ensuring this button is not stuck on your camera by putting the battery on a bit forcefully. This should eliminate the error.
Basic DVD, CDrom Troubleshooting wrong disk ,disk error, First Clean the lens: http://www.ehow.com/how_2036275_clean-lens-dvd.html wont open, wont close, makes clicking/grinding noises etc. http://www.llamma.com/xbox/Repairs/thompson_dvd_tray.htm