Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune froze - Microsoft Zune JS8-00001 Digital Media Player

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  • Anonymous Dec 21, 2008

    it wont charge. it wont turn on.its frozen.

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Press and hold the Back button and the up on the pad for a few seconds and the Zune will reset.

From Rob

Posted on Oct 13, 2008

  • Kimmy012 Oct 13, 2008

    this happend to me i found this info on
    http://robmensching.com/blog/archive/200...


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Sorry ineed help in spanish

Posted on Oct 17, 2008

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ZUNE FROZE WITH LOGO AND PROGRESS BAR


This is a fatal error porblem. If you go to the Zune Microsoft website you will find many others have the same problem. There is no fix for it as of yesterday afternoon. We have had problems with our 30 and 8 gb Zunes and finally returned then to Best Buy and got IPods.

Jan 01, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

My Zune froze from using the wrong charger


Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!
If this helps Rate this a FIX-YA.

Jan 01, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune froze won't reset tried back button in unlock and held top of zune button but did nothing.


Followed explanation on Yuotube on how to disconnect battery. Rebooted Zune and all works normally?????
This is the first time I have had any problem with Zune in 12 months and very grateful to Fixya in helping me find the solution.

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune 30GB froze


pull the case apart, unplug the battery pack for about 30 seconds, then put it all back together. it's not near as hard as it looks.
http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune 30gb froze


mine did the SAME THING!!!!!! ahhh what will i do without my tunes!

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

My zune froze when I turned it on. It is frozen on the Zune welcome screen with the loading bar at the bottom. I have tried the back and up button and it has not worked. I have also tried the back, up and...


There's a fix:

Your Zune will need a "hard reset."

To do this, use a small screwdriver to pop off the plastic shielding where the Zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the Zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connector. Your Zune should start up immediately. Press the backing of the Zune down (make sure headphone jack is aligned) and put the screws and cover back in place.

It's an easy process but if you're unsure don't attempt it.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

30GB Zune Froze


all of the zunes 30gb in the world went dead last night go to zune support.com and request a repair they will be helping you soon .

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune is froze up


reconnect to a computer with zune software all 30gig zunes had a newyears bug they should all work now once connected to a pc

Dec 14, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune


i cant put my music in my zune,microsoft say we faund a problem but never say what is tha problem,i cant installed the software,what cant to do??? help me

Oct 08, 2008 | Microsoft Zune JS8-00001 Digital Media...

4 Answers

After charging it froze up!


I have the same problem, it is completely frozen and will not turn on or off even after I charge it. It appears to be completley frozem, help!

Aug 29, 2007 | Microsoft Zune JS8-00001 Digital Media...

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