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Three of the four elements on my Simpson Neptune will not work properly to give any heat levels lower than high. Would replacing these elements with new ones solve the problem or is the problem likely to be in the switches?Where in Wellington could I get replacement elements?

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  • markb5201 Apr 18, 2009

    Yes, I have exactly same problem.

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  • 136 Answers

Just check out for the electric wiring diagram of your device given in this link for better help

http://www.applianceaid.com/image/microflowchart.JPG

Q - My microwave is running and sounds like it is working but will not heat up anything.
A - Many thing can do this but, common things are....loose high voltage wire.....poor solder joint on board.....magnetron.....power relay.....

Q - The microwave display counts down and the inside light is on, but nothing is heating and the fan is not running.
A - This most commonly is a bad door switch, other possible problems are a faulty relay or solder joint on the power module, but a bad door switch is most common.

on the fixya home page there is column called REPAIR SERVICEjust select the appliance category and enter the proper zip code of your area and the list of reparing person will be given with their phone numbers.you can just call them.

thanks.

Posted on Oct 13, 2008

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Posted on Jan 02, 2017

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1 Answer

Why doesn't GE JBP24 preheat?


Not familiar with this exact range, but it could be a couple of things.

If the broiler (upper) element heats properly and the baking (lower) element works properly, then the issue is probably in the controller/preheat switch.

If the broiler doesn't heat up, then the upper heating element.may need to be replaced.

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The front right element on the stove top comes on full heat when the control is set to three or four. It doesnt cycle. just wide open throttle. My wife says if She turns it off and back on it starts...


The "infinite switch" is sticking due to burnt contacts. The problem will only get
worse until it is replaced. You will need the model and serial number, generally
located behind the lower drawer to get a replacement. (usually around 40 dollars)
Unplug unit or shut off stove breaker and remove (usually 4 screws) for the control panel. You can make drawing of the wires or use a cellphone to take several pictures
before replacing switch. (do not try changing switches around as they are different
amperages). Also check the burner socket itself, it may require replacement as
well. (They can short out on the chassis and ruin the switch). Hope this is helpful.

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OVEN WANT HEAT PROPERLY FOOD DOSEN'T GET DONE


It could be that your lower element is burnt out or ready to burn out. They last 3-5 years depending how much you use your stove.
Disconnect POWER to the stove, remove the screws holding the lower element to the back of the inside of the stove, pull out carefully and remove the 2 screws holding the wires on. Check the element with an ohm meter or take it to a store that sells replacements ($25) and they may check it for you.

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How to replace radiant heat element


HI, on most models, there are three to four screws that hold the top to the cabinet. Look at the flange above the door to locate them. If this is the right nodel, the top should just raise up after the screws are removed. Be very careful not to twist or drop the top after it has been raised.
I hope this helps
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1 Answer

Stove top burners and lower baking element not heating up


If all the elements are dead, check for blown fuses/tripped circuit breakers. There may be some in the range unit itself in addition to your electrical service panel. If one element is completely dead on all heat settings, the control is probably bad or there is a broken wire. If it is stuck on high for all control settings or is erratic, the control is bad - replacements are readily available and easily installed.
On ranges with push button heat selection, a pair of heating elements are switched in various combinations across 120 and/or 240. If some heat settings do not work, the most likely cause is that one of the heatings elements is burnt out although a bad switch is also possible. Kill power to the range and test the heating elements for continuity with resistance meter or multimeter.

For the lower baking element:
Again, check for blown fuses in the oven or tripped circuit breakers. The remove any wiring to the bottom element and test for resistance. If you get no reading (or a very high resistance) then your element is dead.

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1 Answer

Stove top elements on high only


Yarsu Spiros

I like you purchased one of these thinking you can trust the name simpson(pope) but after putting on a fry pan with sum saucages in and having a major fire in my kitchen, I through the heap of junk out and bought a *** oven (current technologie) howerver to answer your question you have pulled the elements and trays out to kleen them (that seems normal) but you need to make sure the element terminals are clean and so are the spring clip things they fit into, use a peice of emery cloth (not wet & dry) this should fix it

alternativly not buy this junk again and get a proper stove

regards Graeme

Auckland NZ

Jan 02, 2009 | Kitchen Ranges

1 Answer

New Heating Element; Has Power But Not Heating Up


Let's go over a few things: 
  • Your unit uses 220 volts to provide heating.  Some elements are wired to one of the two 'legs' of the 220 giving you 'low'.  High uses 220
220 consists of three wires...two 'hot' (red and black) and a neutral which is white.  Neutral to hot will give you 110...hot to hot 220.  Measure accordingly and use care!  Neutral and the frame of the stove are effectively the same terminal...for safety.
  • You say some of the wires are burnt or a fuse is blown.  They need to be replaced with proper wire...not just any kind.  There is high temp insulated wire available from many ACE and other home stores or parts shops.  It needs to be thick enough, too.  Make all connections carefully and fully onto clean terminals.  Tighten clockwise.
  • Check the voltage coming to the element on various settings as above.  If you only get 110/120, you have an open supply issue which needs to be found.
Look for: loose wires, corrosion, burned insulation to ground.

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1 Answer

Oven will not heat


Most likely, your lower heating element has failed and needs to be replaced.

This is a simple step-by-step procedure...

1. Turn off the power to the oven at the breaker panel. Or slide the oven ahead and reach behind to unplug the power cord.

2. Take out the two screws holding the element bracket in place. These will be on the back wall of the oven. They are usually hex head or phillips screws.

3. Carefully pull the element toward you a little bit until you see the two wires behind it. Unscrew the wire leads and remove the bad heating element.

4. Handle the new element carefully while you attach the wire leads to it with the old screws. Don't stretch the wires any more than you have to.

5. Line up the new element while tucking the wires back in place. Be sure not to pinch the wires between the bracket and the back wall.

6. Fasten the bracket screws, making sure they're tight.

7. Restore power to the appliance and start your oven to check if the new element heats up.

A few things to remember...

You are working with high voltage! Be sure the power is off or the oven is unplugged!

If you find one of the wires has come off the old element, simply reconnect and check your oven. Your old element may work again and you will not need to purchase a new one.

In removing any of the screws mentioned above, note that they may be difficult to lossen due to years of exposure to heat. Don't give up, they will eventually loosen.

Your new element may have some oil or other gunk on it due to the manufacturing process. Once it begins to heat, it may start to smoke. Don't panic! Any residue will eventually burn away and the smoke will cease from then on.

Good Luck!

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Heating element


Give me the complete model # from the sticker on the range so I can assist you.

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