Question about Office Equipment & Supplies
Orange light indicates paperjam, but it is not visible anywher I have looked. In addition, there is a green buttoninside the back cover, a release of some kind, but to what?
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Posted on Jan 02, 2017
SOURCE: HP Laserjet P2015n error
If paper jam light is solid or printer shows paper out light solid all the time,
Then try these suggeted steps:
Take the Tray 2 out and check if all the paper guides are moving freely if they are than remove the toner cartridge and check if any toner sensor is not align correctly.
If they are aligned correctly than next to the pickup roller there is a small piece of plastic make sure it should be hanging freely if it is than we need to perform cold reset of the printer.
Switch off the printer press and hold down the go button and switch the printer on keep holding down go button till the time three lights lit up on control panel, as soon as three lights lits up release the go button and let the printer initialise of it s own.
If that doesn't fix than Formatter Board of the printer is faulty.
If there is no paper jam and printer rep[orts the jam means either any of the sensors is not aligned correctly and reporting the jam or formatter Board(Motherboard) of the printer is faulty and showing incorrect display.
Thanks and Regards
Posted on Jul 03, 2009
This could be signaling that the toner is empty. Replace the toner and see if the light goes back to green. Hope this helps.
Posted on Oct 16, 2009
Usually I have found that there is a scrunched up piece or bit of paper in the fuser.
I am adding a link below that will take you through the step-by-step process and you should find the source of the problem. Be careful when touching the fuser that thing gets HOT!!
Please let me know if this has helped and if i can help you any further.
Posted on Mar 31, 2011
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