Question about GE 15" Laundry Pedestal for Horizontal Axis Washers and Dryers - White-on-White

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Washing machine I have a Kitchen Aid washing machine that has a problem with the agitator,normally it rotates left and right, now it only turns 1 way causing the clothes to get wrapped up. If any one can help, that would be great . Thanks Glenn.

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  • Anonymous Dec 30, 2008

    Me, too...KitchenAid...10 years old (1997). I used to be able to manually turn the agitator around (always only went one way, but i didn't get it new so I don't know if that was normal now or not)...the top fabric softner dispenser piece on the top of the agitator came off very easily...not both are "locked" on and machine doesn't agitate or spin. Does everything else. When it goes through cycle, it makes a soft rattling noise. Not loud, but not a smooth noise, a quiet "rattle" which isn't right. Someone help us please!! Thank You!

  • Anonymous Dec 30, 2008

    OOPPSS...I made a type-o....Both the Agitator AND the top fabric softener cap are locked on. I can't spin the agitator manually like I used to be able to do and the softener plastic piece on top of the agitator won't budge either. Never had a problem getting that thing off. It always used to come off randomly when taking the clothes out of the tub. Something is "stuck" making the agitator and cap lock in place.

  • Anonymous Mar 17, 2014

    Agitator hung up and now won't wash or rotate


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Well, I guess by the sounds it you guys have belt problem.
Check to see if the belt is not slipping, if is you may have to tighten the belt. it is very simple there are two bolts on the motor,
One has a slot, and one is just a pivot. You have to loosen the pivot bolt a bit then you loosen the bolt that rides in the slot. Then you pull back on the motor to get the right tension on the belt.
That rattle you hear is the spin-clutch realease arm spring check to see if it's missing if it is then that is where the rattle is coming from that spring holds down the clutch arm when the washer is in spin thus preventing the rattle if it's not there or it's broken you have to replace the spring if your'e in Canada stop by greg's appliance repair and he will fix it for Ya!!!

Posted on Jan 11, 2009

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    • Set the machine to spin cycle. Though the agitator may not function properly, the spin cycle still might, as they operate on different principles. If the spin cycle doesn't work either, then the problem is caused by a mechanism controlling both: the fan belt connecting the washer's motor to the agitator drum. The drum will have to be removed in order to locate the motor. In some cases the fan belt may simply have jumped its bearings or is too loose. In this case, fit the fan belt back into place. Otherwise the belt should be replaced outright. If the spin cycle works fine but the agitator still won't function, then the problem is caused by the agitator solenoid. This device makes the agitator drum shake and shimmy. Unfortunately, it cannot be replaced without the aid of a technician.
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3 Adjust to a higher setting on the arrow adjuster, located inside the dispenser, if you feel more rinse aid is needed during a wash cycle. You can do this by inserting a flat-blade screwdriver into the center of the adjuster.
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2 Turn on the hot faucet at the sink closest to the dishwasher and let the water run until it is hot.
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