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Re: I dont have any files on my Mp3 player yet my memory...
You need to plug it into a computer and open the files to reset it. there is a bus port that you can plug into --the MP3 player will send a signal to the computer and open a file you can see. you will have to delete or add this way too. I just did my sons MP3.
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>Ensure that the player's memory capacity is not full. >Ensure that the Hold switch is disengaged; Reset the player > Use a paper clip to gently press the Reset button on the rear of the player. Try connecting the player to another usb port on the computer to see if it is recognized ,or try using another USB cable. Try connecting the player to another computer..to see if it is recognized
try resetting it to factory settings.if that doesnt work you have to generate a system file. you can do this by recording your own voice in the player and saving it. this generates the system file and the computer will be able to recognize the player.thanks for using fixya!. please dont forget to rate my solution!
hi on my computer double click on the iriver icon and the folders data and media will show up. double click on the media folder and double click on the music folder all the files stored on the player will show up chose the ones you wanna delete and right click on it then press delete. This will take off all the files you dont want.
Go to my computer open the Philips icon till you get to the music file delete it. Unplug the player from the usb cable and then reattach it. It will then show a new music file and 5.7 space available. All of your music will be gone.........but it was gone anyway. Ideally you should go to Philips and download the HDD1630/17b software and firmware and print off the instructions and redo your player. I did and it works great!!!!!
here is the link to the manual
which software are you using to look at the files on the computer? - the problem may be with that.
this link gives you the details of how to update the firmware for your player - this hopefully would solve the issue and is worth it anyway.
Hope this helps :)