Question about RIM BlackBerry Pearl 8100

1 Answer

Track ball will not perform the select function

Second Pearl in two months. Both times Sprint mechanics state that water has entered the phone and corrodes the circuitry. In my case I made every effort not to get the phone near water, in rain or on my hand. No problems with my wife's and we do not live in a humid area (Seattle)
Is this really the problem or is the phone known to have a design issue. Or am I getting phones with the problem form the manufacturing company?

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  • dscole Feb 09, 2009

    There's been no water in my phone either.
    But it has been dropped a couple of times.
    Still, I have the same problem. I found a
    site that can fix that problem for 60 bux,
    but I'd rather find a way to fix it myself.


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  • 9 Answers

Try removing the silver cover around the scroll ball, and remove the ball. There should be a little white square underneath it. If there is no white square, but a red square, then it could be water damage. I had the same issue with mine. If it's a white square, you may want to try contacting you provider again and explain you have checked for damage.

Posted on Dec 15, 2008

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If those two options don't work, you may try taking out the track ball and blowing out the slot with some compressed air. Below is a link that shows how to remove and clean the track ball:

http://www.blackberryforums.com/general-8100-series-discussion-pearl/113889-how-clean-trackball-your-pearl-8100-a.html

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