Question about Computers & Internet
I am having problems getting a connection with my wireless router. I have a HP laptop that is connected with Comcast for the Internet (and also have the modem through them). Whenever I try to get it to find the router it says that it's not detecting anything. Do I need to buy some other product to get the router to work or is it something that I am doing wrong? --Thanks
You should first verify you have a internet connection to your computer directly from modem. If you do then turn your computer off unplug modem from power supply and remove ethernet connection. Then with cable only attached to modem plug in power supply. Allow enough time for modem to boot completely up. Then plug ethernet back into modem and the other end into router. Then power up router. Allow adequate time to router to sync up. If you never set up your router initially with all security features and access codes for wireless you may need to run set up disk. If this was all previously done then power up computer go to CONNECT TO option on START menu. Your wireless network should be listed with the name you gave it. Select your network. If it is a secured network it will ask for access codes. Enter the codes and you should be able to access internet. If not you may need to run set up disk again or contact manufacturer of router.Good luck
Posted on Oct 14, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 13, 2011 | Arris SURFboard SBG901 Wireless Cable...
Nov 07, 2010 | Computers & Internet
Jul 01, 2010 | Dynex DX-E402 Router
Oct 17, 2009 | Belkin (F5D7231-4) Wireless Router
Jan 21, 2009 | Intel Pro 1000XT Server Adapter...
Dec 13, 2008 | Dynex Enhanced-G Wireless Broadband Router
Sep 25, 2008 | Computers & Internet
Aug 19, 2008 | Microsoft Xbox 360 Console
1,048 people viewed this question
Usually answered in minutes!