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Dynex Router problem

I am having problems getting a connection with my wireless router. I have a HP laptop that is connected with Comcast for the Internet (and also have the modem through them). Whenever I try to get it to find the router it says that it's not detecting anything. Do I need to buy some other product to get the router to work or is it something that I am doing wrong? --Thanks

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  • Cryptsleepr Dec 05, 2008

    I have 2 compact laptop and a desktop. The 2 laptops have windows vista and the desktop has windows xp. The 2 laptops connect to the internet just fine, but the desktop with a Dynex internet usb adapter says that "Windows is unable to find a certificate to log on to the network...". We had it working before we moved then when we hooked it up after moving it started having this problem. I call the tech support for Dynex and once i mentioned the fact it could not find a certificate they told me to call Geek Squad. Is there a way i can get this certificate with out Geek Squad???

  • griffija Dec 31, 2008

    the router workes on my other lap top, I just reloaded windows on another lap top I can hook directly to the router and it's alright. If I try wireless it can't seem to link up. Do I need to add an IP address, if so how and where thanks

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You should first verify you have a internet connection to your computer directly from modem. If you do then turn your computer off unplug modem from power supply and remove ethernet connection. Then with cable only attached to modem plug in power supply. Allow enough time for modem to boot completely up. Then plug ethernet back into modem and the other end into router. Then power up router. Allow adequate time to router to sync up. If you never set up your router initially with all security features and access codes for wireless you may need to run set up disk. If this was all previously done then power up computer go to CONNECT TO option on START menu. Your wireless network should be listed with the name you gave it. Select your network. If it is a secured network it will ask for access codes. Enter the codes and you should be able to access internet. If not you may need to run set up disk again or contact manufacturer of router.Good luck

Posted on Oct 14, 2008

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