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To better diagnose your problem I need more information. Does your crockpot have a light that indicates when your heating element is ON? If so, increase the temp of the crock pot knob to find out if the LED light comes on at all. (you may also wish to make sure the unit is plugged in and the outlet is working properly.)
Since all crockpots work using a temp sensor, it could be that the temp of the food is still warm enough that the crockpot thermostat is not calling for additional heat to maintain the temperature. If you can, remove the crockpot liner and let the unit cool somewhat to allow the thermostat to return to room temp and reset.
If this doesnt solve your problem, chances are that the sensor/thermostat may be faulty or one of the circuits to the heating element may have overheated causing a wire to become disconnected or burn out. Appliances can wear out with use or age and even power surges can 'fry' delicate circuitry.
We have their 6 quart Crock Pot. Same problem cited here!
We have found that, if you press both the (Low/High/Warm) AND the (Off) buttons at the same time, the controls will revert to the proper state. It has worked for us on several occasions so we trust it and have found no "adverse results"!