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I bought a HP Color laserject cartridge for my CP1515N on the 06/10/2008 from Office Works in Mandurah W.A , it was installed the same day and when used it exploded whilst the printer was initiallising. The ink is now through the whole interior of the printer. The Printer is NOW only three weeks old so only two weeks old at the time of the incident. I wish to make a warranty claim on the cartridge and Printer.

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Yes.definately you can claim for the warranty.and they will replace the printer for you as per the rule.
just call the service center of the HP or contact the dealer who has supplied you this printer.

for service center you can look out for the link
www.hp.com

good luck.


thanks.

Posted on Oct 13, 2008

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