Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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Sansa c250- Still having problems, now worse

The problem has gotten worse, It wont even boot up, when i turn the mother *censored* on, the only thing it does is turn on the blue light around the menu button, the screen doesnt turn on and the monster logo dont even appear. So how exaclty am i supposed to fix the thing? None of the solutions i have gotten here so far have worked, So somebody, please, HELP ME!

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  • 8,596 Answers

The hardware might be damaged/faulty - call Sandisk and find out if you are still in warranty.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 01, 2009

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2 Answers

Music not synchronized


Try going to the actual file the music is in on your computer, then right click Send To sansa 250. If that doesn't work look on the options menu for USB mode and change it, that works on my 280.

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The screen of the device turns on and the monster logo appears but it won't go to the menu anymore. It just stays on that screen

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I have the same problems and did the same things you did until I update the Windows Media Player to 10. It works fine now.

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Unfortunately, there is not a way, even with a firmware upgrade. This is the #1 criticism of this particular Sansa player - there's no bookmarking feature, making this absolutely lousy for audiobooks.

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Sounds like it could be a problem w/ your battery. You might try removing your battery and blow out any dust or crap thats gotten back in there.

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I had the "Refresh Database" problem with my C250, it just sat there after turning it on! However, the GOOD NEWS is, I corrected it! First I connected it to my PC, then FORMATTED the unit. This gave me an empty player that at least would turn on. Then I downloaded the Sansa "Updater" from the SanDisk website. After setting up the updater software, I connected the C250. It automatically checked for any new firmware, and loaded it into the player. After that I restarted the C250 and it again came up OK without any music loaded. The last thing I did was to load only 1.8 GB worth of music files. My take on the problem is that if you overload the memory, or interupt a file while loading, then the "datbase" function never gets done. I've had mine running for about a week now without problems! Hope it works for you too! <Good Luck> David

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THE ONLY HELP THAT I CAN GIVE YOU IS TO CALL THE COMPANY HERE IS THERE NUMBER Contact Customer Support at 1(866)SAN.DISK

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HELP ME PLZ


That's a pretty weird problem. The only suggestion I can give you is to check to make sure the music you put on was 1) in mp3 or wav format and 2) if this is music you have purchased, to ensure you have the rights properly set to play the music

Aug 06, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

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