Question about GE Monogram ZDI15C Automatic Icemaker

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GE Monogram Icemaker #ZDIS15CSS

Pump runs dry after several hours of running. water level in tank is lower then intake. When turning on unit, system fills up perfect, great pressure. it makes ice, but as soon as water drops pumps sucks air. seems like whatever tells it add water after initial start up is not working. anyone with sugguestion how to troubleshoot?

PS: i posted this several times, ubt it never seems like it takes. sorry if several

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  • jaycough Oct 13, 2008

    did all the easy stuff. unit is getting plenty of water and plenty of pressure. what ever tells it to add water after starting and after making a little ice. also none of my parts lists or the cut sheet tucked in the ice maker show a water snesor. Also if I could find a service manual i would buy one. if someone could point me into right direction, it has to be a sensor bin or termistor or circuit board..whatever controls the water after initial start is problem.. anyone?

  • jaycough Oct 13, 2008

    thanks..machine is spotless and no water restrictions. when ice maker turned on, the water tank is filled up quickly, recirc pump turns on and it recirc water to evap plate. after 1st sheet of ice is dropped to cutting grid, the water is not replenished, so as machine makes ice, the water tank gets low and pump sucks air. boils down to whatever tells it to add more water

  • Anonymous Mar 22, 2014

    Water continues to fill into the filler, but after it fills, it is not brought to the top of the machine which is were It makes ice. It just continues to start the filling cycle over and over again. it has been doing this, but if I turn off for a while it will start working again. this last time it went 13 days before it broke again.

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  • Master
  • 6,966 Answers

Hi,

Let's try the easy ones first:

  • check pressure incoming water supply (consistent between 30 & 120 psi;
  • check the supply filter if you have one installed;
  • try a reset, unplug from the mains for a couple of hours to dissipate residual power. Hopefully this will revert the unit back to factory defaults;
  • double check the water level sensor.
Other than the above, all other diagnosis and test would require opening the unit.
This of course would require a fair familiarity of electronic components/circuitry and safety procedures, use of a DVM and a soldering iron. It would be to your added advantage access to a service manual or at the very least a schematic diagram with voltage readings. Should you be uncomfortable performing a DIY (do-it-yourself), perhaps your best bet would then be to seek the services of a qualified professional.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Oct 13, 2008

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  • GE Master
  • 70,347 Answers

All these machines use a sensor to regulate the flow of water to make ice, this is the weak part in the system, have it changed and the problem will be cured, I have first hand knowledge of this problem so I know the fix is correct.

Posted on Oct 13, 2008

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Where is this sensor located?

Posted on Jan 05, 2010

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  • Expert
  • 121 Answers

Hi,

Check that the pump is not over heating. 9 out of 10 ice machine calls that I go on is as simple as cleaning the machine. You can get a nickel safe ice machine cleaner from an appliance parts store. Remove the front cover and you'll see the pump and water fill. There is a switch for the machine that goes from on/off/clean. Switch to clean position and you see the machine dump the water. Once the water dumps add 5 to 7 ozs. of the cleaner and allow to run in cleaning mode for 15 min.. While cleaning the machine check water filter and inlet orifice to make sure they not obstructed. There is also a knob on the side of the inlet orifice that can be removed to show a screen that can be dirty. Also, you will probably see alot of slime build up that you will want to wipe off. Once you've cleaned the machine dump out the first 3 or 4 batches of ice that it produces, because it will have the chemical residue in it.

Posted on Oct 13, 2008

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6ya6ya
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Posted on Jan 02, 2017

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Comment by Soulvisitor, posted on Jan 20, 2008 You should notice moisture on the widows in the room after unit has run for awile, this unit carries a 3 year warranty. More info coming...
Comment by Soulvisitor, posted on Jan 20, 2008 see this
4b54ac1.jpg Comment by Soulvisitor, posted on Jan 20, 2008 If water level in tank is dropping and fan runs then I'd say it is working.

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