Question about Fisher and Paykel GWL11 Top Load Washer

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Fisher Paykel GWL10 US spin cycle issue

I have a Fisher Paykel GWL10US. Today it stopped on the spin cycle and didn't fully drain (about inch or so of water left).

If I manually put it in spin cycle the drain pump spins forwards and backwards. So does the agitator. Water just seems to sit there and foam up, but doesn't drain.

Here is what I have done:

Took out wash tub to see if drain was clear. Took off drain housing. Did find a piece of chewed up plastic in the drain housing. Doesn't seem to go to anything from the washer.

Took off pump motor to make sure it spun freely. It does.

Took off diverter valve to see if it is stuck. It is in drain mode with the power off. Can push the valve with my finger to open and close.

Snaked out the drain hose.

Put machine in diagnostic mode.
- Water valve test. Fine.
- Out of balance and lid switch test. Fine
- Drain pump test. Same as above. Pump spins back and forth and just seems to foam up water.
- Detailed Fault Codes: none.

Any suggestions?


Posted by on

  • raymen Oct 27, 2008

    how do I run a test?


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  • 22 Answers

Check out another website. for other fix it tips on FPaykel.

Posted on Oct 21, 2008

  • HiRoller Oct 21, 2008

    Take off motor and look through hole into tub. I found sock in there that i couldn't see from above. Had problem with washer not draining, but didn't find this until motor burned up. have been having various issues for about a year, and never thought about them all being caused by the darn sock!


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  • 3422 Answers

SOURCE: Fisher Paykel GWL10US Washer won't spin


If your washer won't spin, check these:

It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:

  • Ifthe motor is running, your washer probably has a frozen pump pulley ora broken pump belt. To check the pulley, remove the pump from thewasher and try to rotate the pulley manually. If it doesn't turnfreely--if it's frozen or stiff--replace it. If the pump belt is brokenor looks quite worn, replace it--but be sure to check the pump pulleybefore you change the belt.

  • If the motor isn'trunning, the lid switch may be defective. If so, the washing machinecan't spin and may not function at all. The switch is inside thewashing machine main housing near the door frame. Often you have toraise or open the top or front of the washing machine to get to theswitch. If it's defective, you need to replace it.

It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these:

  • Thelid switch may be defective. If it is, the washing machine doesn'tspin. The switch is inside the washing machine main housing near thedoor frame. Often you have to raise or open the top or front of thewashing machine to get to the switch. If it's defective, you need toreplace it.

  • The motor coupler may be broken. ManyWhirlpool®-manufactured washers use a small, relatively inexpensivemotor coupling. It's plastic and rubber and is mounted to the shaft ofthe motor on one side, and to the transmission on the other. Over time,the coupler wears out and fails. You may need to replace it.

  • Abelt may be broken. Many washing machines have one or two belts. If abelt is broken or badly worn, you need to replace it with a genuinebelt from the manufacturer. (Some washing machine belts are designedwith special characteristics not found in automotive belts.)

  • Theclutch may be worn. If your washer is a GE, it may use a clutch to comeup to the proper spin speed. As the clutch wears out, it may preventthe unit from spinning well or at all. If the clutch is worn, you needto replace it. For this job, you probably want to hire a qualifiedappliance repair technician.

  • The drive motor may bedefective. Many washer brands use a reversing motor. For agitation themotor runs in one direction, for spinning and draining, the other. It'spossible for a motor to burn out in one direction and continue tooperate in the other. If this happens, you need to replace the entiremotor.

  • The transmission may not be shifting properly.Older washers produced by Whirlpool® have a transmission with anelectro-mechanical shifter. If the shifter becomes even partiallydefective, the unit may drain the water but not spin. This is a complexsystem, if your washer has a shifter problem, you may want to hire aqualified appliance repair technician to repair it.

  • Thespin bearing or basket drive may be worn or seized. These componentsallow the inner tub to spin freely inside the outer tub. When this isthe problem, you usually hear a loud sound during the spin cycle. Calla qualified appliance repair technician.

It spins only with the lid closed Forsafety, washing machines are made so that they spin only with the lidclosed. The lid switch prevents the spinning action when the lid is up.

Posted on Oct 16, 2008

  • 22 Answers

SOURCE: Fisher Paykel GWL10US Washer won't spin

Look at my issue on "eco smart won't drain, smells hot". You could have same issue and your motor just hasn't burned up yet.

Posted on Oct 20, 2008

SOURCE: Fisher Paykel GWL10US won't spin

if the pump works fine in diagnostic mode then it has tobe a module problem
cheers grant

Posted on Oct 21, 2008

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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I have a gwl10 and during the wash cycle there is water coming in but the drain pump keeps running during the fill cycle.

The pump itself is supposed to run during the fill portion of the REGULAR cycle. It is supposed to be mixing the incoming fresh water with your laundry detergent and pouring the solution on your clothes as the tub rotates slowly. If the water is draining out of the machine, then there has been some sort of issue with the DIVERTER VALVE. It either has a broken lever on it or an object has become wedged in it, holding it open all the time. If you try the PERMA PRESS cycle, you will probably find that cycle will work, as it does not use the recirculate function.

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On a GWL10, when the motor rotor position sensor fails, it will act exactly like you describe. Many techs incorrectly replace the machine control or the water inlet valve(s). The RPS sensor is much cheaper. If you consult the tech sheet located under the control panel, you will see the fault code for RPS failure and I would bet the farm that the sequence of LEDs displayed when your washer faults out matches exactly with the RPS fault code.

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The procedure to replace it is a little involved but a handy person can do it. It would be best to consult the factory service manual and again, that can be purchased from Fisher Paykel Parts direct here:

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Fisher Paykel GWL10US Washer won't spin

Look at my issue on "eco smart won't drain, smells hot". You could have same issue and your motor just hasn't burned up yet.

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1 Answer

Fisher Paykel GWL10US won't spin

if the pump works fine in diagnostic mode then it has tobe a module problem
cheers grant

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