Question about JVC GR-D73E Mini DV Digital Camcorder

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Camcorder JVC GR-D73U Black screen, says "Lens Cap"

See above also at times has half screen as normal and half white out. Used sparingly for about 4 years, kept in case...

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  • 2 Answers

SOURCE: VIEWING SCREEN SAYING-PLEASE REMOVE LENS COVER,WHEN THE LENS COVER IS ALREADY OFF..

see web page http://www.jvc.co.uk/knowledge-list.php?id=4#0 Important Notice to Camcorder Customers A. JVC has received reports that in certain circumstances, a small quantity of units of the models listed below, may, while in the camera mode, show no picture, a distorted picture and/or display "LENS CAP" even though the lens cap is removed. We have identified the cause as a failure of the CCD image sensor. Until 1st October 2007, JVC will cover the cost of repairs of units exhibiting these symptoms. If your product is within the twelve month manufacturer's warranty, please return it to your retailer who will arrange a repair under the terms and conditions of the warranty. If your product is outside warranty, please write to: JVC Consumer Support JVC UK Ltd 14 Priestley Way London NW2 7BA Please enclose a copy of your purchase receipt and warranty certificate. Please note that proof of purchase is required. PLEASE DO NOT SEND YOUR CAMERA DIRECTLY TO JVC. You should send ONLY your purchase receipt and warranty certificate with a covering letter. JVC will contact you to advise how the repair will be carried out. Please call 0870-330-5000 if you need any assistance in obtaining a free repair. We apologise for any inconvenience and are appreciative of your understanding and support. Model Numbers Affected VHS-C Camcorders GR-FX15E, GR-FXM393E, GR-FXM39E, GR-FX16E, GR-FXM404E, GR-FXM40E, GR-SX19E, GR-SX25E, GR-SXM29E, GR-SXM49E, GR-SX26E, GR-SXM30E, GR-SXM50E DVC Camcorders GR-D20E, GR-D21E, GR-D22E, GR-D30E, GR-D31E, GR-D40E, GR-D50E, GR-D60E, GR-D70E, GR-DX25E, GR-DX35E, GR-DX45E, GR-DX55E, GR-DX75E, GR-DX95E, GR-PD1E, JY-HD10E, GR-D18E, GR-D225E, GR-D23E, GR-D24E, GR-D32E, GR-D33E, GR-D34E, GR-D43E, GR-D53E, GR-D54E, GR-D63E, GR-D73E, GR-DX27E, GR-DX28E, GR-DX36E, GR-DX37E, GR-DX47E, GR-DX48E, GR-DX57E, GR-DX67E, GR-DX77E, GR-DX78E, GR-DX97E

Posted on Jul 31, 2007

  • 53 Answers

SOURCE: JVC GR-D53AA MINI DIGITAL CAMCORDER

Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007

kala
  • 156 Answers

SOURCE: JVC GR-D74U

Replaced the CCD base assumbly.It will be ok

Posted on Feb 14, 2008

  • 1 Answer

SOURCE: My JVC camcorder shows a message saying the lens cap is on and it is not

My JVC GR-D53 has not been used for about 6 months and when I charged it up and switched it on, I have the LENS CAP message flashing on the LCD display (and also the viewfinder when close the LCD screen). I cannot get a picture on either the screen or the viewfinder, but the small icons appear on the screen; date/time, battery strength etc. The camcorder plays video footage on the tapes without any problems. Any suggestions as I do need it for saturday 26th January 2008.

Posted on Jun 15, 2008

  • 2 Answers

SOURCE: JVC GR-D73U digital video camera

Manufacturer fault with original CCD. My camera was fixed for free, but the free fix may be expired ? Check with JVC Service Center.

Posted on Jun 22, 2008

  • 13 Answers

SOURCE: camcorder says lens cap is on when its not

No Prob...I had the same problem with my GR-D72U. There is a defect in the CCD image sensor. JVC will fix it for FREE! All it will cost you is shipping it to them. Go to http://www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D72US&Pgm=CCD , download the rapair request... Send it off to your nearest service center and they ship it back all fixed up in less than a week. I must tell you though, you ONLY have until Dec. 31 2008 to do this. Not only did they fix mine, they cleaned the heads but also buffed out a scratch. After you get yours fixed, post as many helps as you can to others.

Posted on Sep 06, 2008

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1 Answer

When in video recording mode LCD screen and viewfinder are black when the lens cap is off.


It could one of a few problems:

1. The viewfinder is pulled out and "PRIORITY" is set to "FINDER".

Push the viewfinder back in or set "PRIORITY" to "LCD".

2. The LCD monitor's brightness setting is too dark.

Adjust the brightness of the LCD monitor.

3. If the monitor is tilted upward 180 degrees, open the monitor fully.

Download the manual for more info:
JVC GR D290 Manual

Jan 19, 2014 | JVC GR-D290 Mini DV Digital Camcorder

1 Answer

My JVC GR - D290 says that the lens cap is on when the lens cap is off


Open and close it a few times. Maybe tap the side a little bit as the lens cap switch may be sticking.

JVC GR D290 Manual

Jan 06, 2013 | JVC GR-SXM260E Camcorder

1 Answer

The camcorder is on and the lens cap is removed there is still a message on the screen telling me to remove the lens cap. The screen remains black and only the words are visible


I have a JVC camcorder and have had it fixed 3 times for the same problem, I would suggest setting it up for service. I am glad I bought the extra warranty with mine.

Jan 04, 2010 | JVC GR-D22U Camcorder

1 Answer

My JVC-GRd72 camcord - error cap lens error when cap is NOT ON


Replace the CCD base Assy on the optical block assy.

Sep 27, 2009 | JVC GR-D30U Camcorder

1 Answer

Lens Cap problem


Hi,
It is known problem of bad ccd imager in JVC GR-D30U camcorder.
JVC will repair it free of cost. Please click JVC CCD Imager Support for details.
Thanks.

Aug 04, 2009 | JVC GR-D30U Camcorder

1 Answer

Camcorder model GR-90


Hi, your ccd is bad, good news, JVC will replace it for free. Go to www.jvc.com and select support, then select customer notification from the left side and then select ccd replacement program and follow the instructions, JVC had a lot of these go bad but has done an excelent job of correcting the problem

Aug 17, 2008 | JVC Cybercam GR-D90 Mini DV Digital...

1 Answer

Dvc model gr-d70aa


The problem is with the ccd in the camera. Here in aust JVC have a free replacement policy at all JVC authorised repairers. The ccd was outsourced and is plain ****, but at least JVC recognised the prob. They have no warranty time limitations on this issue

Jun 30, 2008 | JVC Cybercam GR-D70 Mini DV Digital...

2 Answers

JVC GR-D73U digital video camera


Manufacturer fault with original CCD. My camera was fixed for free, but the free fix may be expired ? Check with JVC Service Center.

Jun 16, 2008 | JVC GR-D73E Mini DV Digital Camcorder

1 Answer

JVC GR-DX25EK camcorder


JVC has issued a notice on many models that bring up a "lens cap" error. However, the GR-DX25EK is not included. The model you have posted on its page(GR-DX95) is though. This problem is still very common with models that aren't on the said list, given that and the fact that your model is from the same series, you might get some consideration from JVC. No harm in trying. The listed models get a free repair. Heres a link to the notice from JVC: http://www.jvc.com/support/notification/index.jsp?pageID=2 Good luck

Mar 18, 2006 | JVC Cybercam GR-DX95 Mini DV Digital...

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