I had a big clog in the hole from the bottom (where the brush is) to the inner part. I unclogged that and cleaned the brush. Now I have good suction but the brush still wont turn. You can email me at email@example.com if you have any answers. Thank you, Jana
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You have to take the bottom plate off and remove the roller, from there you should be able to see or find the clog ! Be careful putting it all back together, the screws can strip the holes very easily.
Turn the sweeper upside down and stand it on the handle then take a screw driver to unclog the nozzle behind the roller brush. If the rest of the hose is clogged then you may have to take it to a sweeper repair store to get it cleaned.
I would try a straightened out coat hanger and CAREFULLY work it around to try to break the clog. If you're not that handy then go to an Oreck store if you have one.
i took off the bottom black piece...removed the brushes ..took a coathanger and went down in silver dollar sized hole and got a big clog out...i also removed the black hose on the back at the very bottom...and used a coathanger up in there as well. mine is picking up some..but ive still gotta clog myself...i was hoping to find an answer here...-_-
on the back of the vaccuum theres is a screw with a ubend hose...did you remove that? I have had things stuck in there which stopped suction? you may want to check that. also take the wand off and look through to make sure you can see light through it...sometimes I do that and notice there is something in there when i cant see light through it
I found that the rubber seal on the bottom of my cyclone is not properly seated to the bottom of canister, I guessed when I removed the clear canister bin completely from cyclone unit for cleaning, I put the cyclone down on the floor and rubber seal accidentally move upward just a little. this creates a small gap on the bottom when I reassembled it, (since seal is up from it original position a little). I pulled rubber seal down to its original position, you will notice that there should not be a gap on the bottom at all, this way you do not have to clean or should not have to clean the filter but once a month or even less.
Take the front of the kirby off (the part that has the brush roller in it) and look in the big hole where the fan impeller is. Most likely this plastic part is cracked and needs to be replaced. Just turn the metal rod sticking out of the hole and the outer ring with the fan blades on it will be cracked off of the inner piece. It is a cheap part (usually $12-$15) but getting to it is not for the mechanically disadvantaged.
Does water squirt out of the hose nozzle, if it does, then check the heater inside the handle asm. Make sure that where the tubes hook up to it are not clogged. If water doesn't squirt, check for the seal at the bottom of the tank, it needs to be on the tank, not in the hole, this is for the soap bottle also, there is a seal on the bottom of it as well. The flow indictor cap is leaking air or maybe is too tight. If you had the top cover off, make sure that the tubes are routed right so as not to get pinched when the cover is put back on, the smart mix knob should be in the water setting and that the piston is on the bottom of the smart mix knob. Pump is bad. Try running a mix of vinegar and water to see if that unclogs the lines. Is the top cover and the base tight together in the back, sometimes the top breaks loose and it will raise up and it can't spray, just re-fasten it down.
You can call your manufacturer of the vaccuum cleaner and get some help.
Or try unplugging it and turn it upside down and beging taking it apart. Take the brush out and then work your way to the motor. There maybe something lodged up in by the brush.
Also check in the bag department and look in the hole where the bag is installed. You may have some luck there. Good luck.