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I have a Palm Tungsten E. Whenever I try to hot sync there is always this error message as follows; An error occurred in the application you are using Note the error code and contact the developer of this application (Sys 0505)(0,746) What should I do to get rid of this problem?

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Hi,

The Graffiti and the Backlight applications are not compatable and must be deleted.DO a hard reset (Press power button and reset until the Plam Logo screen shows, press up button - this brings you back to original factory setting, and potentially undoes all the stuff you did when trying to make the thing work), synchronize, hit home icon, press menu button, select delete, find Backlight, hit delete, find Graffiti, hit delete, and sychronize again.

Posted on Oct 12, 2008

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Upgraded from tungsten e to tungsten t5 did first hotsync but subsequently get error message line:4038 error launching application


Hello.

From Palm Support:

When you upgraded from the E to the T5, did you precisely follow the upgrade directions? These steps include the following actions:

Did you install the new Palm software that came with the T5? Did you rename the Backup folder on your computer before you synced the T5?

If you did not rename the Backup folder you have installed system and preferences files from the E that are not compatible with the T5 and NVFS.

Advise that you hard reset to return the E to factory condition and precisely follow the upgrade procedures.
Hope this helps.

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http://kb.palm.com/wps/portal/kb/na/tungsten/tx/unlocked/supportservices/page_en.html

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1 Answer

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1. Go to your desktop program
2. Go to top and select HOTSYNCH
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5. Theres more but I need to know how you are to this point or go to live tech support and ask for Just_Bobz

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2 Answers

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I also had this problem. Searched for a solution and found that the error message refers to older programs incompatible with newer models of the palm. If you do a Hot Sync on a different and/or newer model palm device there may be these incompatibilities. The usual problem programs are mypalm and mytreo. You need to delete them by
first doing a Hot Sync
going to Applications on the palm
tap on the menu icon (or the left upper corner of the display)
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go down the list to delete each of these programs.
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1 Answer

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1. There must be some software problem,go and get it checked by the nearby service center.
2. It may also occur due to over loading of data so delete some data first and then try again.

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1 Answer

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After installing, reinstalling, deleting, hard resets, hitting head against wall... I tried installing the Pocket Mirror conduit as a last ditch effort. An error message popped up saying it could not find the mapi32.dll file. I looked at another PC, located that file in the windows32 directory, copied it to my PC, and I was able to hotsync with Outlook. To test this, I uninstalled the Pocket Mirror and Palm desktop SW, then deleted the mapi32.dll. Installed the Palm 4.1.4 sw, outlook 101 update, plus the conduit update, had same error messages. Added the mapi32.dll to the windows32 directory - was able to successfully sync with Outlook!

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