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Sanyo Microwave EM-G4775 - doesn't heat up......

The microwave, grill works, light is on, rotates as usual but it is not heating up anything for some strange reason - even though I used it in the early part of the afternoon. Please can you tell me what's wrong with my microwave

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  • ginger42 Oct 16, 2008

    Can you also advise, the light is now not working but still carries on as if heating up.

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It's probably a loose connection at the magnetron or a bad magnetron.

If it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

Some manufacturers (in the US anyway) will send you the magnetron to do it yourself. If nothing else, you can save about $75US by taking it to the shop yourself.

Apparently you're in the UK, judging by the model number.

You can find Sanyo UK microwave owner's manuals here.

You can find Sanyo UK support, parts and authorized servicers here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 13, 2008

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