For some reason, my washable filter is now clogging with large particles—stuff like pet hair—after every use. I used to only have to clean it every few months, and it would only have fine particles in it. Why is pet hair getting all the way through to the filter now and making it impossible to use for more than one cleaning???
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If more hair and debris than usual seems to be getting through to the washable pre-filter, this is something I'm confident our experts can help you resolve. When you have your vacuum to hand, please give us a call on 1-866-693-9766 (US) or 1-877-397-6622 (CA). We'll look forward to speaking with you.
Your vacuum is overheating - that's why it cuts out. You need to check everywhere possible for blockages and also make sure the washable filter is clean and dry. If the machine has been run without the washable filter in place, then the exhaust filter will be clogged and will have to be changed too.
Poor suction is almost always caused by a blockage of some kind. You need to check all the pipes and hose, and remove any obstruction. You also need to check the filters - particularly the washable filter - and make sure they're clean. If you wash the washable filter, it's vital that you follow the instructions about drying it - if you use it when it's even slightly damp it can clog badly. If in doubt, get a new filter.
You might want to check three things. First, is the washable filter under the dust bin clean. Take off the dust bin, open the filter cover and check the washable filter. Wash it while you are at it, let it dry 12 hours. Next, make sure the gasket that seals the flip open door to the center of the dust bin is on correctly. Owner's manual shows the correct way and you want to be sure the ribs on the gasket are seated in the grooves on the center tube in the dust bin (this will also cause your washable filter to clog really badly if not on correctly. Third, your cyclone could be plugged with hair or something. This will happen if you pick up something wet, or damp or clean up lots of pet hair.
Here's a good site on how to take your cyclone apart and clean it. http://www.exonotes.com/content/node/4
One way or another, dirty air is by-passing the cyclone. Check that all the seals are undamaged and in place, especially the big black ring at the bottom of the yellow bit inside the clear bin. Also check that the bin base closes tight after you've emptied it.
If this doesn't help, please post a response and I'll try again. If it does help, please remember to rate me!
your animals are shedding.if you have pets then you will have to clean the filters more often depending on how much their shedding.its probably a good idea to clean the filters after each use if your getting that much hair.you might want to turn the vacuum over and clean the brush roller and the underside because the static electricity from the hair will cause it to cling to the under carriage
ALTHOUGH MOST FILTERS SAY WASHABLE THEY DO STILL NEED TO BE REPLACE AS WASHING THEM SHRINKS THE FILTER AND EVENTUALLY CLOSES THE AIRWAYS. WHICH ALSO IF NOT REPLACE WILL OVER HEAT MOTOR IN MACHINE AND CAUSE MOTOR FAILURE.
I have a Dyson Animal Absolute and a rescue white american eskimo dog and two tabby cats.
We found white hair on top of the washable filter and called Dyson to fix it. There shouldn't be anything on that filter.
The Dyson rep said:
Check the black rubber seal that surrounds the "cyclone" holes as it may need to be pushed down because it isn't sealing properly.
To do this remove the cannister and dump out the stuff in there. Do it outside so the fluff doesn't circulate in the house.
Turn the entire filter part upside down so you can see inside.
Check the seal that is at the bottom of the entire filter part and look at the two half moon "nozzles" that **** up the dirt.. now make sure the black rubber band that surrounds those two nozzles is either up or down... do this then vacuum a bit.. check the washable filter to see if it is clean...make sure the rubber seal actually is sealing.. it should just set into place once you have it done properly.
Now if this doesn't fix it, call Dyson, the number is printed on the front of the machine.. and give them your serial number which is located behind the removable cannister. The machine has a 5 year warranty.