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Got new computer and printer won't connect - PC Desktops

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Hi,

There may be a compatibility issue between the printer and the new pc. Check the xp/vista compatibiliy list to see if your printer is on it. If not you may need to add a patch to make it compatible. Check the website of printer manufacturer and see if the offer downloads for drivers and patches: If you decide to try this follow the following instructions:
Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

Posted on Oct 13, 2008

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