Question about LG 24 in. LDF 7811 Stainless Steel Built-in Dishwasher
I assume that the bottom rack is level and the upper rack is not.
On the LG dishwashers, you can remove the upper rack by removing the little gray clip at the front of the rails. Each will fall off in your hands. You can then pull the basket out.
Place it on the floor and confirm that all wheels roll properly and all touch evenly. Resolve any problems on the rack via LG service parts.
Inspect the rails still inside the dishwasher, confirm that they are paralel and level.
Replace the upper basket carefully, making sure the wheels all slide into the rail evenly.
Please update me on what was done to finally resolve the problem.
Posted on Mar 31, 2009
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