Question about LG 24 in. LDF 7811 Stainless Steel Built-in Dishwasher

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Top rack is not level. Glasses and cups roll forward

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I assume that the bottom rack is level and the upper rack is not.
On the LG dishwashers, you can remove the upper rack by removing the little gray clip at the front of the rails. Each will fall off in your hands. You can then pull the basket out.
Place it on the floor and confirm that all wheels roll properly and all touch evenly. Resolve any problems on the rack via LG service parts.
Inspect the rails still inside the dishwasher, confirm that they are paralel and level.
Replace the upper basket carefully, making sure the wheels all slide into the rail evenly.
Please update me on what was done to finally resolve the problem.

Posted on Mar 31, 2009

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Rise Aid is good to use however it sounds like you have another issue. Here are a few steps you can take to get your Dishwasher working:
  1. Check to see if your getting water to the top rack. Test this by runing a cycle and open the door and place a cup right-side up. Close the door. It should fill the cup up to the top with in 20 seconds. If it does you have to clean out your dishwasher with a cleaner like Dishwasher Magic.
  2. If the cup doesn't fill to the top then you have a circulation problem. Either your not getting enough water Or the filter in the pump is clogged. Water should cover the bottom of the dishwasher tub and then just reach the float.
  3. If your going to clean the filter/chopper you need to take out the racks and tube and sprays. And then take the screws out of the top. You have one screw for the filter/chopper housing take this off and clean it. Pull the blade forward and up. Do the reverse to install it should just stamp back on the bearing.
Good Luck. Please take a minute to rate your experience.
Have a great day!

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might be a rubber plug there. if plug is not water tight
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