Question about Acer Aspire 5500 5570-2609 Laptop

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DVD Writer not burning

I unable to burn dvd with dvd writer.The dvd writer is able to read and copy files but is unable to burn and indicates a error.This happen with any software burning applications ie nero, ashampoo & dvdfab.I have reformatted and reinstalled Windows Xp to the computer and have only installed the necessary video and audio drivers and nero .This should eliminate the promblem being caused by a virus or software conflicts.
Could the promblem be caused by a defective dvd writer or motherboard?
How would I determine which one is the promblem?

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  • berowra2 Oct 13, 2008

    Thanks Nedthegreat, I installed updated firm previously but that didn't work.I am certain you are right that the dvd writer is defective.As the computer is less than year old I will return it under warranty.Once again thanks for your help

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What dvd rom are compatible for acer aspire 5500?

Posted on Nov 04, 2008

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I have come across this quiet abit. U could try updating the firmware but I would say that the lazer is past its best. I presum it still read the cds fine? I would suggest getting another drive if firmware update doesnt work

Posted on Oct 13, 2008

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Posted on Jan 02, 2017

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Have a nice day!

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