Question about Rinnai RHFE-1004FA 38,400 BTU Energy Saver Ductless Heater - LP Gas

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Blinking 12 and I have no manual to indicate what that means.

I have a Rinnai energysaver 1004f. It came with the house that I purchased. I do not have the owners manual and it keeps blinking 12 in the set temp/room temp box. Can you please let me know what this indicates?

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  • Anonymous Dec 22, 2008

    turns out i wasn't out of gas...but deep blowing snowdrifts had covered the exhaust pipe leading out of my basement. once i dug that free and turned it on and off a few times, it began running again just fine. good luck!

  • Anonymous Feb 20, 2009

    Same problem, think I was just low on fuel.

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A 12 code indicates a "Flame Failure" check that the gas valve on the right side of the unit is turned on. If you are using propane have you confirmed that the tank has fuel? You may be able to download the owners manual from the Rinnai website.If not you can contact themat 1-800 621-9419.
This is a great heater and the Rinnai people will be helpful. good luck!

Posted on Nov 08, 2008

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Posted on Jan 02, 2017

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