Question about Garmin Quest GPS Receiver

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Dead unit I purchased a car at an auction a Garmin Quest was in it. No power when turned on. I purchased a Garmin cigarette charger from Best Buy, Pluged into running vehicle. Still dead. Even if the battery is dead shouldn't it come on when pluged into the charger?

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  • danalfaman Oct 27, 2008

    I have the same problem driving a year old Alfa 159 fairly newly purchased ,when i plug the Quest into the cig lighter adapter -will only work on its own internal battery .

    I thought it was just my cig lighter part faulty but tried in other cars still wont come on properly.

    Any ideas plse appreciated



    Dan

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My Quest had the same problem, I took it apart to see what I could see, 6 black screws on the back.  What i found is that if I unplugged the battery and plugged it back in it would power on one time but not again.  So I just left my battery unplugged and it works great from the car cradle all of the time.  The clock resets but when it links to the satellites it gets the correct time again.  Hope this helps you.

Posted on Nov 15, 2008

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My Quest2 has a short in it that drains the battery even when it is turned off. But the battery lasts normal 15 to 20 hours when fully charged and unit is on. Whenever the battery is completely dead, I have to place it on the charger for a hour or two before the unit will even start even though it is plugged plugged in. The battery can be replaced by the staff at batteries plus for under $60.00 

Posted on Nov 01, 2008

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Ebay Buyers Beware When Purchasing Garmin GPS Products


For those of you considering purchasing a new/refurbished Garmin GPS product through eBay;

Here is some info taken directly from Garmin's website (FAQ section - search under ebay) See my comments at the end.

Question #1. Does the unit I purchased on EBAY have a warranty?

Answer:
Products that are purchased from online auctions such as EBAY are not covered by warranty. Online auction confirmations are not accepted for warranty verification and Garmin will not replace any missing components from any package purchased through an online auction.

Question #2. Does Garmin have any authorized dealers on eBay or any other online auction site?

Answer:
Garmin does not have any authorized dealers that sell new products directly on online auction sites. Any purchases made through online auction sites are on a "buyer beware" basis. A copy of the original sales receipt is required as the proof of purchase for warranty repairs. Online auction confirmations are not accepted for warranty verification and Garmin will not replace any missing components from any package purchased through an online auction.

There is always the possibility that products purchased through eBay or other online auction sites could be stolen merchandise. You assume this risk when you buy through these auction sites. If you buy a Garmin product through an online auction site and later send it to Garmin for service, if the product is determined by Garmin to be stolen merchandise upon receipt at Garmin's facility (through a serial number match), Garmin reserves the right to return the product to its rightful owner or send it to the investigating law enforcement authorities.

Question #3. I purchased a unit through an online auction and Garmin has just informed me that the unit is stolen. What can I do?

Answer:
If a unit is purchased through an online auction, such as eBay, and that unit is found in our stolen-units database, Garmin is not obligated to release any registration or unlock code information. Also, please be aware that Garmin can request that the stolen unit be returned to Garmin without compensation and report this information to law enforcement authorities.

If the product has already been returned to Garmin for service and is determined by Garmin to be stolen merchandise upon receipt at Garmin's facility (through a serial number match), Garmin reserves the right to return the product to its rightful owner or send it to the investigating law enforcement authorities.

** My Comments **

I purchased my Nuvi 350 on eBay through a so-called Garmin "Authorized Dealer". Three days later when my unit broke, I found out that Garmin would not honor the warranty and they told me that my refurbished unit was already registered to someone else. Garmin also told me that they had never heard of the "eBay dealer" that I had purchased the unit from (ebestdeals4u). This is how I got into fixing the Nuvi's on my own.

Now, I'm not saying that the sellers on eBay are going to rip you off. In my case, my Nuvi worked fine except that the power switch broke 3 days later.

As for stolen units: I'd be cautious of anyone selling a unit with just the GPS and no accessories or just the GPS and car adapter alone. Be more suspicious if they claim the unit is locked with a PIN and that they have forgotten it. If a seller has the original box and all of the accessories, it's less likely that it was stolen from a vehicle. However, ask them if the deal includes the yellow Garmin registration card. You'll need that to register your unit with Garmin and obtain future updates. It has specific information unique to each Nuvi. No two cards are alike.

However, just because you have the card, doesn't mean your unit hasn't already been registered to someone else. If thats the case, you're out of luck, unless the seller can give your the ID & password that it was registered with through Garmin.

You can be assured that if you purchaseed your unit through a well-known retail chain, your Nuvi WILL have a warranty recognized by Garmin. No, I don't work for a major retail chain. I am an Engineer in the Electronics field (not Garmin or any other GPS manufacturer).

If you have any additional questions, please feel free to email me at ks3r at sharc dot net.

Good luck & safe travels,
- Jim (SHARCNET)

on Sep 03, 2008 | Garmin Nuvi 350 Car GPS Receiver

1 Answer

Can the Garmin GPS 78s be charged in the car? Also, what is the best car holder available? Thank you.


Hello,

You can purchase 12v power cords for your unit but they will not charge the units batteries. The cord will only provide power to keep the unit on. But here is a link http://www.gpscity.ca/garmin-cigarette-lighter-adapter.html.

Feb 25, 2011 | Garmin GPSMAP 78 GPS Receiver

1 Answer

Any idea of a way i can use an ear piece with a Garmin Quest


Hi all,

the way i over came this problem was to use the unit in the same as a car,simply fix and wire up a female cigarette socket,plug the unit in,in the same way on your dash / fixing point ,then part the speaker and solder a female plug for your ear plugs,you can get all of these parts,@ any good electronic store,and a soldering iron from B&Q,dont forget to fix your unit in some way ,so it doesn't jump out of it's holder, Good luck

Jan 30, 2009 | Garmin Quest GPS Receiver

3 Answers

Dead Garmin c550


had same exact problem. my unit would come on for a minute and then go black. if you take the silver ring around the face you will see the four screws to take the unit apart if you do have to replace the battery. however first try hitting the reset button on the right side of the unit. remember the cover needs to be off. i hit the reset and my unit powered on with no problems

Oct 31, 2008 | Garmin StreetPilot c550 GPS Receiver

2 Answers

WILL NOT CHARGE SAID BATTERY LOW AND WILL NOT CHARGE


I used another charger in house and charged battery must be the car charger adapter I haven't used it yet but I will today and let you know if it works

Jul 24, 2008 | Garmin StreetPilot C330 GPS Receiver

1 Answer

Unit will not turn on


Hello sympleman,

What you are describing may very well be a result of the battery going bad. The internal battery in your GPS receiver does have a limited lifespan. It is normal for the amount of operating time between charges to gradually decrease until eventually the battery pack does fail.

Unfortunately the battery does not appear to be replaceable by the user. To get the battery pack replaced you can contact Garmin directly. Their website is http://www.garmin.com.

Best Regards,
Ken
"Go Ahead. Use Us."

Jun 23, 2008 | Garmin Quest 2 GPS Receiver

6 Answers

Internal battery won't charge


Common issue. Steps to troubleshoot/solve:
1. Pull off face, press reset tab.
2. If unit wont turn on or if turns off immediately, connect to home computer using mini usb on side of gps (any usb cord that fits will do). This will charge the internal gps battery, which is discharged.
3. You will not be able to see the gps charge indicator while the usb cord is plugged into the unit. To check charge level, disconnect it, turn it on, and note the large "battery" icon.
4 Do you have a dead internal battery? If the gps holds a charge from your computer usb port, you don't.
5. If you have a dead battery, Google DIY replacement. With some soldering it can done for $15 total.
6. If you don't have a dead battery, the issue is charging from the cigarette lighter socket. Your car socket may have blown a fuse (check car manual). Your charger unit may have blown a fuse (unscrew the tip, check fuse inside). Also, some car sockets don't work when the ignition is off. Test yours.
7. There is a good chance the connection of the charger wire to the gps cradle is the problem. Fiddle with that. Replacement cradles are available for the c340 at about $25.
8. If your unit is not charging from the cradle/socket, buy a 12v usb cord. Plug into socket and into usb port of the gps. This is a workaround or alternative to buying a new cradle.
9. IMPORTANT: observe the "battery" icon while driving, esp. if you have doubts about charging. Basically, if you can see the icon, you're not connected to an outside (car or computer) power source. That is, if you can see the battery-charge indication, it means your battery is currently discharging and unless you get another power source to work it will be dead in a few hours.

Aug 27, 2007 | Garmin StreetPilot c340 GPS Receiver

8 Answers

Garmin 330 battery


"my garmin c330 will not charge in the car while traveling?it has a full charge when i head out but after 4 hours it shows low battery,i was thinking the gps was supose to charge with the car adapter plug in.my will not charge."

There is a problem with the cable or the cigarette lighter power supply. If the cigarette is working then when you start the car the Garmin should turn on and when you turn off the engine the Garmin should shut down. If you are manually turn the unit on/off then it is not running off the cigarette lighter power supply. Check to make sure there is power coming from the cigarette lighter.

Aug 11, 2007 | Garmin StreetPilot C330 GPS Receiver

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