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This worked for me.....(from the Top Up TV website)
Press the menu button
Scroll down to Option 4 and press OK
Scroll down to Option 6 and press OK
In the help menu press 1397 on the remote control quickly and in sequence
Scroll down to the 'Purge VOD Schedule' option (next page) and press OK
Remember the DTR must be either on or left in standby at all times to receive the EPG and programme downloads. • The guide will update at the next scheduled slot (between 11am and 12pm daily).
Updates are also quicker if you change from 14 day EPG to the 8 day version...
Guide > Set-Up (4) > Change box settings (2) > TV guide type (9) > back arrow > Continue (green button)
Unplug the box from the mains and leave fro 15 mins. Unplug the antenna (aerial), plug back into the mains and switch on. It will show 09 error; ignor. Press ók'on the remote. The box will reset and reboot into stby. Plug antenna back in and switch on. With a bit of luck you will be able to do an automatic channel scan (refer to your manual). Er 01 refers to a failed upgrade, so you may have corrupted firmware, which is not good.
Looks like you have missed the final software updates for the PVR72xx and 62xx series last year. The bad news is that Sagem are not likely to send another update for their old models. If you check your box settings and you have software version 0.4.5. or less, your box will probably not work again. Sorry, mate...
You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information http://www.freeview.co.uk/_retuneinfo/ If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box. For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/ For specific model information visit http://tvretune.co.uk/productmanuals/
Pop open remote case you will need knife or thin steel ruler to do this. Clean the board contacts and the conductive pads with switch cleaner or isopropyl alcolhol cleaner and you will find it will work fine.