Question about Panasonic KX-TG2357 Cordless Phone

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I want to disable answerer

I am installing the T-mobile phone service at home, and the service comes with its own satellite-based answering system, which cannot be disabled. The Panasonic answerer conflicts with the T-mobile system.. Is it possible to turn off the answering function on the phone?.

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I figured it out myself.

Posted on Oct 13, 2008

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Posted on Jan 02, 2017

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How are the cables supposed to go when installing satellite tv, dsl, and home phone?


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Here's a possible solution I found with a search engine:

I believe your callers MAY be reaching a "Voice Mail" system that is part of your phone service - from whatever service provider you have.

To confirm that this is true, simply disconnect the main base unit from the phone cord and then call your home number from another phone (such as a cell phone). If you still hear that "mailbox full" announcement, then you have confirmed that there is some kind of voice mail system active - and full - on your home phone number.

So what that means is that you will need to contact your service provider and get the official instructions on how to access that system - to listen to and delete any messages that are there. Each service provider has different procedures, but you can often call your own number - from your home phone - and get straight into the system. Once connected, there should be "speech menu" that will guide you through the messages and how to delete them.

Also, you may want to configure or disable this voice mail system so that the Uniden has a chance to answer calls while you are away. This usually involves either setting the number of rings on each system so that your Uniden can answer first, by having a lower number of rings than the voice mail system.

There may be other steps needed IF this voice mail issue is not the problem.

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Either you must set your home answering machine to answer on fewer rings OR disable the phone company's message system.

Nov 19, 2011 | Lands Phones

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My answering machine is not picking up voice messages


Make sure the answering system is on. (You can use either the base Answer On button or Menu > Message Play (press Select) and then 8 on the handset.) Make sure the memory is not full; the unit can hold ~64 messages including the greeting. The base will show a flashing "Full" when the memory is full.

Finally make sure the system isn't set to "Greeting Only". From the handset, press Menu and navigate to "Initial Setting" then press the right arrow. Scroll to "Set answering" and again press the right arrow. Scroll to "Recording Time" and again press the right arrow. Select the choice you want either by scrolling or by pressing 1 through 3. If you press 0, you get Greeting Only. Press Save and then Off.

Please note that the unit's answering system is not compatible with Voice Mail service from your telephone line provider. You will need to have the Voice Mail disabled or leave the unit's answering system off.

The manual is available here: http://service.us.panasonic.com/OPERMANPDF/KXTG2431.PDF for more information.

I hope this helps.

Cindy Wells

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CapitolA is on the base and the answering doesn't record


Not sure if this will help with your query but it may be similar to the problem I had with a wireless home phone with answering machine not taking messages when I had the answering machine set to 12 rings before answering. Found the sim card (my wireless system) auto response would answer first. Fixed it by reducing time for the answering machine to come on to 6 rings and answering machine now comes on first.

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"Can I use my own answering machine instead of Vonage server based voice mail?
If you wish, you CAN use your existing answering machine with Vonage. All you need to do is DISABLE Vonage’s server based voicemail system by logging into your account at www.vonage.com, and clicking on features. The voicemail menu will allow you to disable the entire Vonage voicemail system."

Vonage Customer Support was clueless. The only resolution offered was their suggestion that I might contact the manufacturer (GE-licensed Atlinks USA, Thomson)... lol, good luck with that!

So I installed a GE in-line "DSL Phone Line Filter" between the Vonage VDV21-VD and the GE 29897GE2-A, BUT the answering machine still does NOT work. It appears that Vonage is simply incompatible with the answering machine despite Vonage's bold claims to the contrary.

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Windows XP home edition service pack 3


OK, do you wish to install further updates? if you dont, then what you can do is disable automatic updates

To do this, then right click on the desktop the icon My pc and select properties. The sub menu Automatic Updates you will find on the top, click that and check the box disable automatic updates

Some Automatic updates are dangerous and can cause your computer to stop working correctly. I would recommend you disable them. Once this is disabled, restart your computer and the access denied messages will disappear. This is because its most likely you have automatic updates set to download and install automatically. But once you disable this, problem should be solved.

If you have any more questions, please let me know

Oct 16, 2008 | Microsoft Windows XP Home Edition

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