Question about Sony VAIO Digital Studio PCV-RX550 PC Desktop

1 Answer

Blue colour background saying it is the stop error screen.

When i am working in the system suddenly a blue screen arises written on that:-a problem has been detected on ur computer and it needs to sutdown.
problem has to be caused from the file-ialmdd5.dll
page_fault_in_non_paged_area
if this is the first time u have seen this stop error screen then restart ur computer and follow these steps.
check for any new h/w or s/w installed properly or ask ur administrator for any software or h/w updates.
if problems continue then remove any newly installed s/w or h/w disable bios memory options like caching or shadowing.
if u need safe mode to remove or disable components.restart ur computer and press F8 for safe mode.
stop 0x000000050 (0x8645bc0cc)0x00000000,0xbfa3d149,0x00000000)
beginning dump of physical memory
physical memory dump complete
contact your system administrator for further technical assistance.

this is in brief what the message comes on the screen.to avoid this screen i have set my system failure to restart automatically and now i do not get the message directly but still my system gets restarted in the between of any work like opening of windows screen,playing of songs,sitting on the internet,sometimes while doing nothing it gets restarted or shows the message screen shutting down the system automatically.while writing u this problem i faced the problem 2ice.
so,sir if u please say some remedies i shall be grateful to u and be obliged to u .sir if possible to u then please write the solution to:-tukunasilu@yahoo.com

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  • Sony Master
  • 4,338 Answers

The fix from Microsoft's website:
To resolve this problem, start your computer in Safe mode, remove the display adapter, rename the .inf files that are associated with the display adapter drivers, restart your computer in Normal mode, and then update your display adapter drivers. The following steps describe this procedure in more detail:

  1. Start Windows in Safe mode. To do so:
    1. Restart the computer, and then press F8 while the computer starts.
    2. On the Windows Advanced Options Menu that appears, use the ARROW keys to select Safe Mode, and then press ENTER.
    3. Use the ARROW keys to select the operating system to start, and then press ENTER to start Windows XP in Safe mode.
  2. In the message that states that Windows is running in Safe mode, click Yes.
  3. Click Start, click Run, type msinfo32 in the Open box, and then click OK.
  4. Under System Summary, expand Components, and then click Display.
  5. In the right pane, note the information that corresponds to the INF File item, for example, Nv4.inf, Oem0.inf, or Atim128.inf.
  6. Quit the System Information utility.
  7. Click Start, right-click My Computer, and then click Properties.
  8. Click the Hardware tab, and then click Device Manager.
  9. Expand Display adapters, right-click the display adapter, and then click Uninstall.
  10. Click OK.
  11. Click Start, click Run, type cmd, and then click OK.
  12. In the Command Prompt window, type the following commands, and then press ENTER after each line: ren %systemroot%\inf\INF file name from Step 5.inf *inf.old
    ren %systemroot%\inf\INF file name from Step 5.pnf *pnf.old
  13. Close all open windows, and then restart the computer in the typical manner.
  14. Log on to Windows by using an account that has administrative privileges, and then wait for Windows to detect new hardware.
  15. When the Found New Hardware Wizard starts, click Cancel.

    If you receive a stop error after you remove the updated display drivers, restart the computer and use the Last Known Good Configuration option. To do this, restart the computer, and then press the F8 key while the computer starts. On the Windows Advanced Options Menu that appears, use the ARROW keys to select Last Known Good Configuration, and then press ENTER.

    If you receive a "System Has Recovered from a Serious Error" message when Windows starts, restart the computer again. This error message does not recur.
  16. Obtain and install the latest drivers for your display adapter.For information about how to contact your computer manufacturer, visit the following Microsoft Web site: http://support.microsoft.com/gp/vendors (http://support.microsoft.com/gp/vendors)
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Dec 25, 2008

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