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My PC stopped responding at a normal speed after automatic update was installed

I received a pop to say that an automatic update would be installed in 4 minutes - there was no opt-out option, only a "remind me in 10 minutes" option, I postponed the updates 3 or 4 times, but was not at the pc when the last update popup started the process and proceeded to restart the PC. My PC has not worked properly since. I can sometimes get onto the internet will limited problems, but all normal PC programs either freeze while trying to open or provide me with an error report. Can you suggest anything to help with this rather than resetting my entire PC?

Thanks
Angie

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How long ago was this update? If it was recent say less then a week then you might be able to use system restore to put your computer back to working condition. To use system restore you have to know the date that the computer was updated then restore to sometime before that date.

Here are two ways to access system restore on windows xp. You only have to do one of them.
Through Help and Support:
1.
Click Start, and then click Help and Support.
2.
Under Pick a Task, click Undo changes to your computer with System Restore.
3.
Follow the instructions on the wizard.
Through the All Programs menu:
1.
Click Start.
2.
Point to All Programs.
3.
Point to Accessories.
4.
Point to System Tools.
5.
Click System Restore.
6.
Follow the instructions on the wizard.

Posted on Oct 12, 2008

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Just do a system restore to just before the update took place should solve the issue. if you need further assistance of how to do a system restore please state your version of windows that you are using.

Posted on Oct 12, 2008

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Hang up internet explorer not responding


If you use Internet Explorer you may experience issues where the browser freezes, hangs up and stops responding.


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Click "Start," choose "All Programs" and click on the "Windows Update" option.

A new window will appear.


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Windows will connect to the internet and search for updates for your system.


Click the "Install updates" button on the right side of the window.

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Restart your computer, if prompted.


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Click "Start" and select "Control Panel."


Click the "Network and Internet" selection then click on "Internet Options."

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Allow the computer to delete the temporary internet files then close the Internet Properties dialog box.


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Click "Start" and enter "Internet Explorer" into the Windows search bar.


Click on "Internet Explorer (No Add-ons)" when it appears in the list.

Internet Explorer will launch with no add-ons running.


Click "Tools" on the right side of the browser and select "Manage Add ons."

A pop up window will appear.


Click on "Toolbars and Extensions" beneath the "Add on Types" section on the left side of the window.

A list of add ons will appear on the right side of the window.


Scroll through the list of installed add-ons and locate third party add ons that you've recently installed.

Note that you can look at the "File date" for a date of when you installed the add on.

Look for add ons that you installed at approximately the same time you began experiencing issues with Internet Explorer not responding.


Click on any suspected problematic add-ons and click the "Disable" button at the bottom of the window. Close "Internet Explorer (No Add ons)" and restart the browser normally.


Verify that disabling the add-on fixes the problem.

If not, repeat this section and disable another recently installed add on until you fix the problem.


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1. Stop the Automatic Updates service:

Start > Right-click on Run and select Run as Administrator > (type) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)

2. Delete the contents of the Download folder:

Start > Right-click on Run and select Run as Administrator >
(type or copy/paste) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.

3. Start >> Control Panel >> System And Maintenance (If you are using Classic View, skip this step) >> Windows Update >> Select updates to install: Right-click on Update for Windows >> Click Hide Update >> Confirm the UAC (User Account Control) prompt, if appropriate, & OK your way out.

4. Start the Automatic Updates service:

Start > Right-click on Run and select Run as Administrator > (type) services.msc > [OK]
Double-click Automatic Updates > Click on Start
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=====================================
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