You may need to reset your phone by doing a hard reset. Here is how:
Hard Reset
With a hard reset, all records and entries stored in your handheld are
erased, except for the default or specimen databases predefined by the
manufacturer (but see
Extended Hard Reset below). Formats
Preferences and other settings are restored to their factory default
settings. You can restore any data previously synchronized with your
computer during the next HotSync operation. If you're running OS 3.1
or earlier, and you're not using a third-party backup utility like
BackupBuddy, you may need to reinstall your third-party applications.
To perform a hard reset:
- Hold down the power button on the front panel of the handheld.
- While
holding down the power button, use the reset tip tool (or similar
object without a sharp tip), to gently press the reset button inside the
hole on the back panel of your handheld.
- Release the reset button.
- When the logo screen appears on the screen, release the power button.
- When
the message appears on the handheld screen warning that you are about
to erase all the data stored on your handheld, press the upper half of
the scroll button on the front panel of the handheld to complete the
hard reset and display the Digitizer screen.
Pressing any other button instead of the upper half of the scroll button will perform a soft reset.
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