Question about TruTech SMP-1 GBL MP3 Player

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HELPP My little sister got this MP3 player for her britday a month ago and she still hasnt figured out how to use it. It turned on once for her and hasnt since. Can someone please help figure this thing out.

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  • Anonymous Oct 18, 2008

    i think i deleted some file from the thing that makes it work.
    it turns on then immediately turns back off.
    It looks like there is NO support for this piece of junk.

  • bloomie Oct 20, 2008

    My son just got this and it already doesn't work! It turns on and the screen is blue, but no information shows up, just blue light. Then it shuts off on it's own about 15 seconds later!



    This is a piece of junk.

  • cmmoore68 Dec 16, 2008

    i think i deleted a file that makes it work. how do i format that file that makes it work?

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I would recommend checking the batteries make sure that they aren't dead. If the batteries aren't dead and you are still having trouble might just be a defective one. I personally love mine. I have a dell E310 with win xp and it works great. I just download the songs onto my computer. Then plug the usb wire into the computer and move the songs to the K drive is what mine comes up.. For a shortcut once you see the drive appear you can create a shortcut to the drive by dropping the drive to the desktop. So it is alot easier to move the songs onto the drive. I simply just drag the song over the shortcut I created and it goes directly on. Just make sure that when you are finished adding all the songs, you click the scissors (safely remove hardware icon) on the bottom right of the taskbar and click stop for that drive, or else the songs you put on won't save. Once it says you are free to remove the drive simply unplug usb. Then plug in your earpiece and hit play on mp3. You should hear the song.

I use limewire to get my songs, but whatever site you use should be fine.

Posted on Nov 23, 2008

  • Anthony Johnstone
    Anthony Johnstone Nov 29, 2008

    For the 2 that are having problems with the player going on then shutting off or staying blue.

    I experienced the problem when I turned the player on it
    says goodbye. I realized I was deleting files and I deleted the voice
    file. Stupid me. How to correct this is simple though. You simply have
    to connect the player to computer and format the drive that the mp3
    player is using. You will lose the songs that you have downloaded
    previously. Good thing I saved the songs on my computer so it was easy
    to put back on. Definately recommend saving songs onto computer incase
    problem like this happens again. Once you format the drive, you can
    safely remove the drive. Turn it on and it should stay on.


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Replace the usb cable

Posted on Oct 18, 2008

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