Question about Epson ACULASER CX11NF All-In-One Printer

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CX11NF "Paper Jam" and Noise

When I try to print, there is a grinding noise and printer screen says: Error Paper Jam MP E However, there is no paper.. would be please help me fix it?

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  • sirdie2000 Oct 15, 2008

    Mine happens exactly as your does. I have tried removing the cartridges and photoconductor yet it wasn't resolved. Couls someone with this because i'm getting pissed.

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Mine use to do this, I changed paper type and it has not done it since. I was using recycled paper now I use HP All in One printing paper for Lasers and I do not have the noise.

Posted on Oct 17, 2008

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The problem is the spring loaded platform underneath the paper. It's getting stuck and not going all the way up to align the paper with the paper path. As a result your roller is slipping on the paper (grinding sound) and even with slippage it begins to move the paper but the paper is pushed into the back wall of the printer, resulting in a Paper Jam E error. To resolve, do the following:
1) Turn off and unplug the printer2) Open the front paper door and remove the paper from the paper tray.3) Reach into the paper tray area and with your fingers spin the roller (round piece in back center of the paper tray area with a black piece of rubber on it) down and forward until the spring loaded platform (the floor of the paper tray area) lifts completely up. When the spring loaded platform is free and raised - stop moving the roller.4) Push the spring loaded platform down (towards the bottom of the printer) and remove your hand to let it spring up again. Do this a number of times, this simple action in itself may free up the resistance in the platform and resolve your problem.5) You'll notice that the platform rides on two metal posts (one on the left and one on the right). Put some lubricant on a swab and lubricate these posts. DO NOT USE A PETROLEUM BASED LUBRICANT LIKE WD-40. Instead use a teflon or silicon based light lubricant. Epson recommends their own custom lube called O-8 but it's impossible to get.5) Replace paper, plug in printer, turn on printer and print something, Your problem should now be resolved.

Posted on Dec 12, 2011

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Posted on Jan 02, 2017

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1 Answer

Grinding noise


Hi Anonymous

I trust you are well

If you hear a grinding noise it might be the gear wheel in the printer that is stripped or possibly a paper jam.

Hope this helps

Kind regards

Aug 20, 2014 | Canon Office Equipment & Supplies

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Epson ACULASER CX11NF paper Jam error every time I print


you may wanna check if the paper that your using is a laser paper, check the mp tray, reload the paper and check the settings on your computer using thicker needs to match the setting on your driver you may also wanna check if your printer can do a stand alone copy so that we can identify if this a hardware issue or a driver issue.
hope this will help u

May 10, 2010 | Epson ACULASER CX11NF All-In-One Printer

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The screen reads paper jam error, but there is no visible paper jam and when turned on a grinding noise occurs


Most likely, there is a paper jam in the fuser unit....which is stalling the fuser rollers, thus causing grinding noise (accordian or fan folded jam)

Oct 24, 2009 | Canon imageCLASS D320 Digital Copier

3 Answers

Brother MFC-9420CN Paper Jam Error message w/ loud grinding noiz


please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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1 Answer

CX11NF noise


It sounds as though the noise is coming from you fuser assy. this is the last thing that touches the page before it exits the paper path. The most likely scenario is that the bearings in the fuser are gone and you will need to replace the fuser. the fuser retails for about $450 au.

Gremlin11

Sep 23, 2008 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

Epson aculaser cx11nf MP E paper jam


open the mp tray
locate 2 white plastic egg shaped piece on the ends of the steel rod
gently push one or the other towards the back of the machine
if the paper jam error message is on then the roller will turn as soon as you give it a push
re load the paper
open and close door a or e
printing should resume
that white piece works with the paper lift to get the paper up to the in feed roller

Sep 01, 2008 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

Error Messages


The false Jam at MP E is a common error caused a manufacturing error/problem. You can download a solution to this problem HERE.

The K dev unit error can only be removed by replacing the dev and completing the service mode adjustments. A service manual will help you with this issue. Get one HERE.

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2 Answers

GRINDING NOISE or PAPER JAM


If you are not a technical person best thing to do is to show it to an expert. grinding noise means some part in the machine is running with the friction. and might brake something or scratch something. Find out persons who work on photocopiers in your area either samsung or Xerox. as this model comes with both the companies and Xerox people are generly better than samsung people.

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3 Answers

CX11NF "Paper Jam" and Noise


There is two sensor one paper in and paper out any one or both
Sensor not working find sensor and check it for physically working or not

Feb 25, 2008 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

Paper transport does not work; terrible grinding noise


I took mine apart from the back and put it back together and it worked. It is probably due to moving it and the bottom paper tray alignment gets out of whack. I inspected all of the gear train and didn't find any worn or missing teeth. I suspect a paper jam started it and the user turned the printer around to open the back door. Since the handles are on the printer the tray doesn't move with it which allows it to separate and possibly jam a pickup drive gear.

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