Question about Sony Playstation 3 (PS3) Console

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Playstation 3 not sensing disc - Sony Playstation 3 (PS3) Console

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This is a common problem which is usually fixed by following these steps. Turn ON your PS3.
Go into the menu with all the scrolling menus
Go into system settings and make sure auto-play is on.
Press the PS button on your controller until you see the stand-by type menu. The screen has a dark filter on it and it should say "TURN OFF CONTROLLER, TURN OFF SYSTEM"
Insert disc

Happy Gaming!

Posted on Oct 12, 2008

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When I start loading a game or video the playstation sayds video or game can not be played (error 8002997F)


Hi,

This error is related to an issue reading the BluRay Disc, you might try the following:

  1. Ensure that the latest system software update is installed on your PlayStation 3 system.
  2. Check the disc for scratches and dirt.
  3. Check that the disc is compatible with your PlayStation 3 system.
  4. Make sure that this is not only happening with one specific game, if so, the disc might be the issue.
  5. Try the disc in another PS3 system if you have one available to discard the possibility of a faulty disc.
Hope this helps.

PlayStation 3 system cannot read the disc

Aug 15, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Does not read games


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1:Remove the disc from the system.


Step 2:Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3:Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.


Thank you !!

Jul 19, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Ps2 slimline not sensing disc


Try this solution. Its for a regular PS2 but it is the same concept.


Jun 20, 2010 | Sony PlayStation 2 (PS2) Console

1 Answer

Ps3 wont read games or DVD sometime frezze


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1: Remove the disc from the system.


Step 2: Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3: Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.

Thank you !!

Jun 19, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Cut scenes jump


There may be a number of issues that contribute to your game not loading, or freezing up when trying to play. Please try the following:

1. Confirm the disc is clean. To clean a disc, use lint-free cleaning cloths made specifically for cleaning CD/DVD discs, sold at computer software stores. When cleaning the disc, we recommend starting from the innermost circle, and wiping out to the edge in a straight line.

We do not recommend wiping in a circular motion, as it may create more scratches on the disc.

**Note: Other materials, such as a paper towel or a T-shirt, may also scratch the disc. If there are any scratches, smudges, or fingerprints on the disc, it may not function properly. Also, do not use or insert any CD/DVD drive cleaners into the Playstation 3 as doing so may cause damage to the system.

2. Confirm that you have updated the Playstation 3 computer entertainment system with the most recent system software . You can check the version you have installed on your Playstation 3 by selecting:

* Settings.
* Then System Settings.
* Then System Information.

3. Some Playstation or Playstation 2 format software titles may perform differently on the PS3 system. To identify the compatibility status1 of a specific title, please use the Backward Compatibility Status Search provided by Sony.
http://www.us.playstation.com/Support/CompatibleStatus

4. Try playing different CDs, DVDs, and games on the Playstation 3 console to see if the problem exists across multiple discs. Also try playing the disc on a different Playstation 3 console.

5. Confirm that you are not using any game modification devices. Unlicensed devices such as game modification devices can interfere with the proper function of the software. We do not recommend the use of any game modification devices or unlicensed products.

Turn off the BD 1080p 24Hz Output(HDMI) option. If the Blu-ray DiscTM does not support 1080p 24Hz video mode, the video output may not display properly. Go to [BD 1080p 24Hz Output(HDMI)] under [Settings] > [BD/DVD Settings] and select "Off".

6. Confirm that the disc you want to play is supported by the PS3 system.

The PS3 system will support the following media formats*:
Media Formats Supported on the Playstation 3 console

PLAYSTATION®3 format software with either region [1] or [ALL] a
Playstation 2 format software (NTSC U/C standard) - (Not supported on the 40GB model)
Playstation format software (NTSC U/C standard)
Audio CDs, CD-R/-RW, Super Audio CDs b, c
DVD Video with either region [1] or [ALL] a
DVD-R/-RW, DVD+R/+RW a, c
Blu-ray DiscTM (BD) containing video content with region code [A] e
BD-ROM, BD-R, BD-RE c, d, e

a - When outputting DVD content or Playstation 3 format software in SD resolution, only discs recorded in the NTSC standard can be played.
b - Multi-channel Super Audio CD playback requires a multi-channel audio receiver with HDMI input.
c - Playback only.
d - Playback of BD-RE ver 1.0 discs is not supported.
e - Copyright-protected Blu-ray video discs can only be output at 1080p using an HDMI cable connected to a device that is compatible with the HDCP (High-bandwidth Digital Content Protection) standard.

* The 40GB Playstation 3 model does not support SACD.

Apr 03, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation wont take any disc it'l eject but not insert


i have seen this before... there is a little eye inside the ps3 bluray drive that senses when a disc enters and starts turning wheels with rubber feet on them to pull the disc in. when that eye goes bad for what ever reason the only way to get it to accept discs is to force it in slightly and it will spread the acceptance arms and pull it in. if it will not eject the disc correctly then the drive has been disassembled and needs to be reseated until it function right.

the acceptance eye is fairly cheap to buy online but can be a pain to replace if you dont know what you are doing.

Mar 07, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My son has had a playstation 3 console for about 2 year sa nd all of a sudden his machine will not read the disk. The unit has not been moved from the playroom and is cared for. Can you let me know if this...


The laser that reads the disc may be dirty/damaged. My friend has the same problem. From common sense I think its the laser! Go down to your local tech store and ask for assistance.

Feb 18, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Burn fail or cd skip


Kind of sounds that way. They are pretty inexpensive now days, and simple to install.

Good luck

Mar 17, 2009 | Gateway M680X PC Notebook

1 Answer

Ps3 blu-ray player will not work


No it will not.... It surges the disk 2-3 times senses there is a disk and then starts it spinning if there was a disk in there.

Mar 03, 2009 | Sony PlayStation® 3 (60 GB) Console

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