Question about SanDisk Sansa e260 MP3 Player

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What does "Refreshing Database" mean?

I was listening to some music the night before this problem occured and fell asleep with it. Fortunately, the auto shut off saved some of the battery. Then I decided to recharge it anyway, but when I plugged it into my computer, there is a green download-like bar and the words "Refreshing Database," but the screen goes black 3/4 of the way down the bar. It looks like the thing's still on since the blue ring is glowing, but I dont know what to do. Can anyone help me?

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Hi cant get my sansa to play no sound

Posted on Oct 12, 2008

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You will need to upgrade or reinstall the firmware on your MP3 player. You may download the firmware on http://www.sandisk.com/Retail/Default.aspx?CatID=1376. For the manual installation of the firmware upgrade, you may go to this site: http://www.sandisk.com/Retail/Default.aspx?CatID=1449

Posted on Oct 12, 2008

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Apparently there is a known problem with older firmware with some MP3 files having info in the ID part of the file that makes the player go crazy. So update your firmware or listen to different music :-)

"Bugs Fixed: Stability· Hanging at Refresh Database with certain ID3 tag genres."

This info from page below. Also shows you how to update to latest firmware which may fix your problem

http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=10357

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