Question about Sony Playstation 3 (PS3) Console

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Has a disk cracked inside your console?

Hi, on the homepage on the PS3 my disk wasn't reading so i took it out to clean it when i noticed a thin crack from the center of the disk going up half way and stopping. So i bought a new disk and i was playing it one night and the next morning it wasn't reading, so i looked at it and i saw the same crack in the center of the disk going up half way and stopping.
I really look after my CDs so I know this wasn't a careless mistake. I was just hoping someone would have a reason to why this keeps happening.
Thanks

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  • BilboT007 Oct 12, 2008

    Thank you, that helped alot! =)

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  • 44 Answers

This is a very common problem that unfortunately is mainly happening when the games are left in the system, before restarting.

The best advice I can give you from personal experience is make sure you remove your game after use. Do not start the system while the game is in the PS3.

http://boardsus.playstation.com/playstation/board/message?board.id=ps3&thread.id=1324777

This link provides similar problems from other users.

I hope this solved your problem and happy gaming.

Posted on Oct 12, 2008

  • Christopher Baroni
    Christopher Baroni Oct 12, 2008

    Thank you for your kind review. It is greatly appreciated. Good luck.

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Posted on Jan 02, 2017

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1 Answer

I have cleaned the disc multiple times and restarted the system but the disk still can't be read


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Check another disc to see if it reads it. If it's still experiencing problems, then the laser inside of your device needs cleaning. If the other disc is working, then you're either using a disc that the device doesn't recognize, or the disc has some sort of deep scratch or crack preventing it from working.

I can't provide more detailed information without knowing if this is a PS3, a 360, or a WII. Regardless, if it is the laser inside that needs cleaning and you open up the console, you will void the manufacturer's warranty.

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Take the disc into bright light and check the underside very carefully, looking for any sign of a hairline crack. Even if you can't find a crack, my suggestion is to return it for a different disc, as it seems probable that the game is broken.

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Hi there,

Try this. Take out the disk and put it another. If the other disk is being read, then you have a scratched or cracked DVD. If it's scratched you can try cleaning it (http://www.ehow.com/how_2302469_clean-scratched-cd.html), but if it's cracked, there's nothing you can do.
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Hi there,

If your PS3 is able to play video games and other blu-ray movies, it is likely that there is something wrong with the Crazy Heart DVD itself. I would suggest looking on it carefully to see if there are any visible scratches or cracks.

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If they are just hair line cracks I would not be overly concerned,just something I would recommend that you monitor. If they spread apart a bit further you can clean and wire brush cracks as good as you can ,then wash down and allow to dry. You can use a thin coating of hi-temp furnace cement with a temp rating of 2000 degrees. Follow instructions on container and it should help. Thank you.

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Will not read disk, says crack dirty even brand


HI,,

ITS PRBLEM WITH URS CAMCODER INSIDE READING LENS ,,

SOMETIMES NEW CDS HAVE SOME TRACK READING PROBLEM,
CHECK IT WITH AGAIN A NEW CD.

OR

CLEAN LENS WITH CLEANING SOLUTION OF CAMCODER,

IF BOTH DOESNT WORK ITS PROBLEM WITH URS CAMCODER LENS..

APPROACH TECH..

TNKS

RABBANEES

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1 Answer

Turn the ps3 whait for too start and dosent


Hi There,

I have had this problem, as my PS3 is now out of warrenty i have decided to fix it myself, so if your PS3 is out of warrenty aswel i sugguest you do the following, if not then send it back to sony.

The problem seems to be a over heating, you will notice this as the fan kicks in to high power after about 10mins.

What you need to do is disassemble it, heres a guide that can help you: http://www.llamma.com/PS3/repair/PS3_disassembly_tutorial.htm.

After this you will see the CPU and GPU, the problem there is the thermal compound on it, its dry and cracked and not enough, u need to clean all this off and buy some Artic Silver 5 Compound, on ebay for under £5, you then need to place some on the CPU and GPU corner to corner then smooth it across with a card, as thin as you can! then put it all back together.

problem solved

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1 Answer

Laser proplem


You voided your warranty by cracking your case man, you should have just sent it in to Sony for repair. I also suggest buying any system at Costco, they take back anything.

And yeah, your laser is bad, and since you cracked your case, you might not be able to get them to fix it for free.

-Captain Jake

Feb 11, 2009 | Sony Playstation 3 (PS3) Console

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