Question about Individual Heritage Family Tree Deluxe (PRM-FD2) for PC

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"Not enough free space" but there is plenty - Family Tree Deluxe

I am trying to make a chart on Generations Family Tree Deluxe. After I have selected the person and how many generations and click chart I get the message "There is not enough free space on the disk" but there is 10.4 gb of free space. This happens if I try to make a Pedigree Chart, Descendent Chart, or even a Person Sheet. It won't create anything. It says the destination for the charts is Easy this supposed to be a folder, because I don't see one under the details in Window Explorer. The sample chart included is under a folder entitled "Charts." At any rate, I'm stuck with all my information in here and I can't chart it in any way.

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  • Cerydwyn Oct 12, 2008

    The 10.4 Gb of available space was on the C drive, which is where the software resides. I checked it through Windows Explorer, right clicked on C drive, then Properties to see the amount of space available. I don't have trouble running any other programs and I would wonder how much space does the program need to make a simple person sheet? Also, I've had this program for 3 years and the charting function has never worked - always the same error message. I'm just now getting around to trying to figure it out! Thank you!!

  • joe923 Dec 06, 2008

    The Family Tree folks indicate that you have to buy an upgrade of Generations to run the program on Windows XP or newer. There must be a way to increase the parition that claims "not enough free space". Can someone advise??


  • fcostell Jan 08, 2009

    were you able to solve -- I have same problem with charts or reports and have 400 gig free space

    please respond to


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There might be 10.4 Gb of space on your hard disk but i am guessing that it would be on a different partition than the one on which you have installed this software which most likely is your C drive. So check your C drive whether it has free space or not and then if not then uninstall any softwares which you are not using frequently and also delete what you think can be deleted or transfer it to another partition where you have space. I think it should solve your problem.

Posted on Oct 12, 2008

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My Generations family tree programme has been wiped from my computer because of a virus. I cannot remember where I got the programme from, as I have no disc for it. All the info on the initial programme...

It may well be some form of virus or spyware.

It may also be that you have too many applications running at once eg. lots of toolbars and instant message typ programs.

It can also happen on graphic intensive applications.

You should rule out nasty stuff first.


for a free one its pretty darned good !

From a CLEAN computer download and put on a flash drive.

Copy to your DESKTOP on the suspec computer.

Run it but dont change any options just use what it offers.

When its done let it clean anything it finds.

Its where I always start with an infected machine.

As for antivirus AVOID Norton or Mcafee but try the AVG FREE version MBAM should clean up without buying

Only continued use would require purchase As for too many applications that would be up to you to decide what you REALLY need and dont. Most toolbars are a waste of both time and space and can hog computers down. Maybe a good clean up is in order ?

It may just be a "leaking application"

These are badly coded programs that dont release memory when they should and just keep taking more to do the same job.

May I suggest you download

It is a program that can make a report on what you have running in such a way that you can post that information to certain sites and experts there will look at it.

They will then give you reccomendations as to how you can remove programs or fix some issues that may be upsetting your computer.

Dont post the log here but follow the nstructions and help the program offers to send it to one of the sites it will offer you.

If you understand startup lists you may even be able to spot som things yourself that you dont want to run and disable them from hijack this.

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