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Brushes not working on vacuum - Panasonic Vacuums

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It would be much more helpful if you would leave the model number of your machine so that I can know exactly which model you have.

If your Panasonic is a canister model, and the rest of the machine works fine, just not the power head, the first thing you should check is the reset button on the powerhead. On the top of the power head there is an "Overload Reset" button. This is a protection feature that will automatically shut off the brushes if anything is vacuumed into the brushes, i.e. sock underneath of the bed, tassels on an oriental rug, etc. This will cut off the brushes to prevent any damage to the belt. With the machine turned on, and the hose switched to carpets, push this reset button down, and the brushes should come on.

If this doesn't fix the problem, and you have a canister model, you may need to replace the electrical hose at this point. You can easily test the hose's continuity, by purchasing a $15 electrical tester from Radio Shack. Simply put one end of the tester into the socket that plugs into the wand, and take the other end, and test the electrical prongs that go into the canister itself, you should be able to determine if your hose is bad by doing this.

If your model is an upright style, the repair is much easier. When the brushes don't spin on an upright, this just means that your belt has either broken, or fallen off. If you'd give me your model number, I can easily give you instructions with part numbers of the belt you'll need to buy. Please just send me an email with your model number, and I'll send you a blown up parts schematic to your vacuum by email.

Let me know if you have any other questions,

Chris Jones
GoVacuum.com
chris.jones@govacuum.com

Posted on Oct 14, 2008

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Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


I can think of three things that could be wrong.

The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

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    Replace the rubber drive belt to the brush after confirming that the brush is turnign freely.
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    THE ROLLER BRUSH WILL NOT TURN. I PUT ON A NEW BELT AND IT BROKE IMMEDIATELY. THE ROD THAT HOLDS THE BELT IS MOVING BUT THE BRUSH IS NOT MOVING.


    Apparently something is binding the brush, keeping it from turning. Remove any string, hair, etc., that is wrapped around the brush. Removing the brush is the easiest way to do this, then cut the material through at one point.
    While the brush is out, check the ends for signs of damage that may cause the brush to bind. Also, check the area the brush connects to.
    Reattach the brush and try to spin it. If it spins freely, put your vacuum back together, with another belt, and try again.
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    I have a kenmore upright direct drive vacuum. The vacuum works fine in all ways except the brush just stopped working. Any ideas?


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    Dear Expert, the vacuum is not working in normal mode but if i use pipe then it works. Any suggestions? thanks khangee


    Hello,

    So usually when an upright vacuum works well when using the attachment hose, but doesn't work well when vacuuming on the floor mode, this typically means that you have a belt problem. This is very easy to diagnosis. Turn the machine sideways so the brushes are facing you while the machine is plugged in. Be careful and make sure there's no hair, or clothing near the brushes, and turn the vacuum on. When you do this, are the bottom brushes spinning? If the brushes are spinning, with the vacuum running, put the vacuum brushes down on the carpet as if you were vacuuming, and listen to the brushes. Can you hear the brushes stop when you put the vacuum brushes on carpeting?

    If your brushes are not spinning, or if you the brushes stop when you put the vacuum down on carpeting, this is a clear sign that you have either a stretched, or broken belt. Many people equate a broken or stretched belt to loss of suction because without the belt, the vacuum really can not pick up much at all off of the floor. When the vacuum doesn't pick up, many people assume the vacuum has lost suction.

    Your roller brush may or may not also be bad. Installing a new belt properly will help you answer this question.

    Please see the link below for the owners manual to a model that's similar to the model you posted this repair question under. The belt change will be identical. The belt change instructions starts on page 13 of the .pdf

    http://www.hoover.com/pdfs/manuals/C1414900.pdf

    I hope that this information was helpful to you, if so please be sure to rate my repair as helpful by clicking the thumbs up icon in the top of the repair.

    If the belt is fine on your vacuum, please also let me know by leaving a comment here on the repair page, I can then go through some more advanced troubleshooting with you.

    Thank you,

    Chris J.
    GoVacuum

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