I hotsynced and then my palm is powering off and keeps trying to reboot but won't ----- i think it crashed! I tried a soft reset - no luck and then a hard reset - no luck - it was charged before the hotsync. I had a few errors previously during a hotsync that seemed to be problems syncing with the date book. Of course I have Vista on the pc. Any ideas what to do? Is it fried or what? Thanks.
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Sounds like the problem is the LCd screen already. Have you tried doing a hard reset to your palm? The data in your palm can only be transferred using Hotsync. Try uninstall/install the software again to the new computer. May i know the Windows OS of the new computer and what is the model of your Palm.
Palm backups are located in the following directory: C:\Program Files\Palm\username>\ED\Backup\
When you HotSync a PDA
that has undergone a hard reset, HotSync will compare the two devices. When it
sees that the PDA is empty, it will attempt to reload any backup that exists on
the PC. Once this data is reloaded, the PDA will ask to do a soft reset. This is
simply a restart of the device and doesn't affect any of the newly installed
data. This returns the PDA to working order, with all the data and programs
functioning as they were before.
Make sure bluetooth is turned off and the usb cable is not connected. Then do the following:
•Tap the hotsync icon •Notice the words 'Local | Modem' side by side on the screen •Tap 'Modem' •Select 'Standard Modem' in drop-down list •Enter any phone number (eg. 800-525-6452 *this is a non-working number) •Press the Home button
Now hotsync should stop trying to sync automatically. When you want to run a hotsync Tap on 'Local' in the hotsync screen.
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Here are a few things to try: Check that the HotSync icon in showing in the system tray (bottom right hand side of the screen, next to the time). Check that USB connections are enabled in HotSync - In HotSync V7.0.2, Right click the hotsync icon in the system tray, Click "Settings...". Click "Connections" on the menu on the left hand side and ensure that the USB option is checked. Try rebooting your PC and also resetting the device (use a paper clip to reset the device). You could also try reinstalling Palm Desktop, maybe even remove Palm Desktop, reboot, then reinstall Palm Desktop.
I had the same issue, the palm is stuck in a loop,
I got mine out of this by pressing the power button while the palm was on the screen where the bar goes across the bottom, it asked me if I wanted to erase all data, I said yes, and it reboot normally, I went thru the setup, and all is o.k.
I did have to try this several times, but it eventually worked. Hope this helps, although it looks like this is an older question. I hope you have resolved it.
Try a reset first but you more likely a hard reset will take care of this but it will wipe your palm. Anything you have added since your last hotsync will be gone and there is no way to get it back.. After you do the reset the next hotsync should put your info and programs back on.
Last week, windoze started barking the same complaint at me.
A hard reset (of my Tungsten E) solved the problem.
Caution: A hard reset (keep the power button pressed while performing a normal reset. Only release power button, when Palm logo screen appears. The press up-key) delete ALL data (even the identity, i.e. hotsync ID) from your palm - so be sure to have a recent backup!