Question about Palm TX Handheld

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Crash after Hotsync

I hotsynced and then my palm is powering off and keeps trying to reboot but won't ----- i think it crashed! I tried a soft reset - no luck and then a hard reset - no luck - it was charged before the hotsync. I had a few errors previously during a hotsync that seemed to be problems syncing with the date book. Of course I have Vista on the pc. Any ideas what to do? Is it fried or what? Thanks.

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  • sue_sg Jan 19, 2009

    I did a hotsync with my TX on Vista and all the data has gone, calendar, address book, everything. How do I get it back?

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There were some problems with the hotsync working with Vista. I don't know if they fixed them yet. Best bet is to look on Palm.com and see if the current hotsync program supports Vista.

If it isn't listed, it may not support it.

Posted on Oct 26, 2008

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Welcome to Fixya

Sounds like the problem is the LCd screen already. Have you tried doing a hard reset to your palm? The data in your palm can only be transferred using Hotsync. Try uninstall/install the software again to the new computer. May i know the Windows OS of the new computer and what is the model of your Palm.

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Hello.

Palm backups are located in the following directory: C:\Program Files\Palm\username>\ED\Backup\

When you HotSync a PDA that has undergone a hard reset, HotSync will compare the two devices. When it sees that the PDA is empty, it will attempt to reload any backup that exists on the PC. Once this data is reloaded, the PDA will ask to do a soft reset. This is simply a restart of the device and doesn't affect any of the newly installed data. This returns the PDA to working order, with all the data and programs functioning as they were before.

Hope this resolves your problem.

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Hello shalen,

Make sure bluetooth is turned off and the usb cable is not connected. Then do the following:

•Tap the hotsync icon
•Notice the words 'Local | Modem' side by side on the screen
•Tap 'Modem'
•Select 'Standard Modem' in drop-down list
•Enter any phone number (eg. 800-525-6452 *this is a non-working number)
•Press the Home button

Now hotsync should stop trying to sync automatically. When you want to run a hotsync Tap on 'Local' in the hotsync screen.

If this solution is helpful please click a thumbs-up rating below.

Have a great day,
martyshaw152

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Here are a few things to try:
Check that the HotSync icon in showing in the system tray (bottom right hand side of the screen, next to the time).
Check that USB connections are enabled in HotSync - In HotSync V7.0.2, Right click the hotsync icon in the system tray, Click "Settings...". Click "Connections" on the menu on the left hand side and ensure that the USB option is checked.
Try rebooting your PC and also resetting the device (use a paper clip to reset the device).
You could also try reinstalling Palm Desktop, maybe even remove Palm Desktop, reboot, then reinstall Palm Desktop.

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no u must always hotsync every weekend, he will loose his data completly!!


srry

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I had the same issue, the palm is stuck in a loop,
I got mine out of this by pressing the power button while the palm was on the screen where the bar goes across the bottom, it asked me if I wanted to erase all data, I said yes, and it reboot normally, I went thru the setup, and all is o.k.
I did have to try this several times, but it eventually worked. Hope this helps, although it looks like this is an older question. I hope you have resolved it.

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Try a reset first but you more likely a hard reset will take care of this but it will wipe your palm. Anything you have added since your last hotsync will be gone and there is no way to get it back.. After you do the reset the next hotsync should put your info and programs back on.

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