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Savin 2513 Jam

This 2513 has a paper jam "A" that doesn't want to clear. I have removed all paper, shut the door, and it still shows paper jam. I turned power off at the red switch, opened the door again, shut it, and turned power on again. Still have the paper jam error on for door "A".
Any help would be highly appretiated!
Thanks,
Dan Krueger

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Many printers have a paper jam alert.But you need to remove the jam the correct way. You can't just pull the paper from the machine. If you have the manual--look up the proper procedure to un jam the paper. The machine can detect if the paper is stuck and it will not know it is fixed if the proper method isn't used. The system has a mechanism that loosens the rollers to allow the paper to be removed without damaging the wheels.

Posted on Oct 13, 2008

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Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. pattlnk_10222007_1922-enus28872_24109paperjam1_t64x_en_us.gif 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. pattlnk_10242007_159-enus28872_24109paperjam5_t64x_en_us.gif 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. pattlnk_10302007_1559-enus28860_24x17paperjamduplex_t64x_en_us.gif 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way pattlnk_10222007_1957-enus28872_24109paperjam3_t64x_en_us.gif 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
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pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
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