Question about Office Equipment & Supplies
This 2513 has a paper jam "A" that doesn't want to clear. I have removed all paper, shut the door, and it still shows paper jam. I turned power off at the red switch, opened the door again, shut it, and turned power on again. Still have the paper jam error on for door "A".
Any help would be highly appretiated!
Many printers have a paper jam alert.But you need to remove the jam the correct way. You can't just pull the paper from the machine. If you have the manual--look up the proper procedure to un jam the paper. The machine can detect if the paper is stuck and it will not know it is fixed if the proper method isn't used. The system has a mechanism that loosens the rollers to allow the paper to be removed without damaging the wheels.
Posted on Oct 13, 2008
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Posted on Jan 02, 2017
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