Enter 000000000 (or the maximum # of 0's you can enter) then reset to factory settings.
if still not working, then you may have to re-install the s/w by just visiting any one of the samsung mobile dealer. they may charge you 200 bugs...
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an easy way to get a freezed phone working again is to unclip the battery as trying to turn it off with the off button wont work while frozen, then put battery back in and turn phone on, that will let you use the phone. Now with the password you forgot is that the sim password or phone password?
What exactly do you mean by frozen? Is the phone locked up, or does it say "phone freeze"?
If it says phone freeze, there's nothing anyone can do. The phone permanently locks itself up if an unlock code is entered incorrectly too many times. The only option then would be to send the phone back to Samsung for new software, or if you know of anyone that can flash that phone.