a 6ya expert can help you resolve that issue over the phone in a minute or two.
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You may be able to get "free" map updates from (illegal) underground sources. But that's not recommended. Yes, you're right, you can simply get a new TomTom GPS and get the latest map(s) for it. Consider getting a TomTom with lifetime maps ....and you won't have to pay for any map updates.
Restoring your Favorites and personal settingsIf you reset factory settings or update your map you can restore your favorites from a device Backup.Your Favorites are located inside your map folder, stored in the file MapSettings.cfg. This file consists of the following:Home addressRecent destinations Favorites Connect your Tom tom to the computer and select the option below that best fits your situation:If you are going to be installing a new map to your TomTom or you plan to perform a factory (hard) reset on your device, choose Backup and restore Favorites from your TomTom. If you have already installed a new map or performed a factory (hard) reset, choose Restore your Favorites from a previous backup.Restoring Favorites from a previous backup can only be done if you have previously performed a backup of your Tom Tom device.
This was is a known bug to TomTom. The suggested solution is to update to the newest software version. The Download Page Here is where you can get the newest version.
Ensure that you have the latest version of TomTom HOME installed
Backup your navigation device by clicking Backup and restore in HOME
Make sure you have enough space on your memory card or internal memory.
Transfer your favourites to your new map
Downloading and installing your map
Select your navigation device:
That is really strange! I can only suggest that you verify what MAPs are physically on your TomTom device by connecting it to a PC/LAPTOP and use Windows Explorer to look at your GPS drive folders: should see a folder for each 'country' (like GUAM). The normal way to check which maps are registred and loaded on your device is to use TomTom Home -> Update maps function: it will show you the status or whereabout of any Maps that you have loaded or backup and which one can be purchased. Hope it helps: let me know how you go. ps.i f you wisely backup your device on a regular basis (via TomTom Home or direct copy to your PC/LAPTOP), you could always RESTORE FROM BACKUP and start again.
I am assuming that, without being a GEEK, you are sufficiently proficient with a computer. I will describe the procedure with all the necessary details. I use Windows XP and all folders I refer to are in Windows OS hierarchy. I have tried all except starting from the SD card, I happen not to have a 2GB card ready. I suggest you read the whole post, think about its feasability from your point of view, and proceed from there. If you have any misgivings about what I say, DO NOT DO IT. I shall NOT BE HELD RESPONSIBLE FOR ANY DAMAGE TO YOUR GPS.
First of all you should install the HOME application on your computer. Then you connect your GPS to the computer. When it asks you if you want to connect to the computer tap YES, and the HOME application will launch. You may let it perform an update (if any ) of the OS (application that manages the GPS). Do not let it make any update of the OLD map. On each screen you have a CANCEL button.
Use the TomTom Home Application to backup your device. The backup will be stored on your computer, and you will be able to restore it in case of a problems.
Disconnect your GPS and insert the SD Card in slot. Then connect the GPS to the computer and let it communicate with the HOME application. When HOME launches it will show you the internal memory of the GPS and the SD card and you are asked to select from where to run the device. Select the external SD card.
If any thing goes wrong STOP.
In the main window of the HOME application use the right arrow to go to go to Backup and restore icon. Click the icon, HOME will restore the application and the old map, all that is on the internal memory.
If that does not work, I think you should copy the content of the backup folder \My Documents\TomTom\HOME\Backup\GO\Backup01 on the SD card. and try restarting the system from the external card.
What remains to be done is to look for the new map and put at the right place in the HOME folder. Here I will show you the directory hierarchy in WindowsXP On my computer the map is \My Documents\TomTom\HOME\Download\complete\map In this directory there is folder called North_America_2GB. It contains a 1kB activation Zip archive file, a 1.5GB map zip archive, a 6kB table of contents (. toc file) and two image files.
Once the application and the map are on the external SD card you should be able to start the device from the internal memory or the SD card. When you turn it on you will probably see two icons (one of the internal mempory and the other for the SD card) . They will be flashing for a short while. You have to tap the one that you want to start with.
I do some work with TomTom - it's possible that if something interrupted or went wrong during the install, the map could have been deleted. TomTom is aware of the problem and is working to fix it - if you are map-less, call support (866 486 6866) and we can work on getting you a new map.
I got news for you poor Delphi Nav200 or 300 suckers , I mean customers. There is in fact a map update right now, but guess what. The assholes want $99.00 for it. Go buy a Tom Tom. All updates are free. All the time thru their web site.
If you want to BUY the update from the Delphi Crooks it's up t6o you. I will be a good duby and give you the website. Ready, here it is are you sure???? OK !!!!! It's your money.