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Whenever this happens on a GPX mp3 player it means you have to take it back. The hardrive is either corrupt or the files you might have downloaded on it are not compatible with the player. Try "mp3' and "wma" files and see if it works. I had this same problem so I took mine back for another mp3 player. Hopefully you still have your recipt so you can take yours back. Sorry if this wasant really helpful to you. I hope you can get a refund.
Some digital music files are in a DRM-protected WMA format that does not allow playback on an mp3 player, even though they will play fine on your computer. The only reliable way around this problem is to only download files that are in mp3 format.
You should be able to hook your mp3 player up to your computer with the USB cable. This will allow you to browser the directory where the songs are and delete or add new songs. Your mp3 player will appear in your computer as a removable disk. The songs that you put on your mp3 player need to be in mp3 or wma format. I also found the instruction manual for your product in pdf format. http://www.gpx.com/shop_ind.php?id=%20%20344#
Without more information I can give you the problems I found when my mp3 does that and it is the same one you have. You have one of 2 problems either write protected songs you have downloaded onto the mp3 or and this has happened to me a lot of times you have downloaded some wma's that the mp3 cam not read. I know ower owners paper said it does wma's but if you read it, it sais most wma's. Well I fould if I can help it I use real play and make it download in mp3 where I have found I have not had any problems. Let me know what happens. I would reformat the mp3 download in mp3