Question about Lexmark X2470 All-In-One InkJet Printer

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Unsupported cartridge Hi I just bought a new X2470 and I haven't even printed anything yet it comes up with UNSUPPORTED CARTRIDGE. CAN YOU HELP?

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  • hchick06 Oct 12, 2008

    this is the second printer I have had in the last two days with the same problem..... the cartridge is the one that came with it. I really don't want to have to take this one back tooo..... but I guess I will have to Just wish this thing would work.

  • hchick06 Oct 12, 2008

    I got it at Walmart...... I can't see them changing the cartridge. I will return it & get a new one.

  • Bearcat2545 Oct 26, 2008

    I refilled the cartage the printer will print but the printer tell me to reorder ink how can i reset the printer so the message will disappear

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Check the cartridge specifications for your printer in the manual and make sure they are the correct type. Newer printer nowadays don't accept generic (3rd party) and refilled cartridges due to a new sensor system on most.

Since this is a brand new printer, I recommend taking it back to the store and either getting original, compatible cartridges, or get a new printer altogether, under warranty.

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. – I would greatly appreciate a FixYa! rating if the solution I provided fixed or helped you resolve your problem.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Oct 12, 2008

  • Swilin Sampson
    Swilin Sampson Oct 12, 2008

    I would think that the store is replacing the original cartridges with generic ones...Not sure, just my guess. Maybe you can try a different model. If possible, check it in-store first, before you take it home...

  • Swilin Sampson
    Swilin Sampson Oct 12, 2008

    Best of luck!

    I do hope you could rate this solution with a FixYa! to close the ticket...ratings are everything here a Fixya for us Experts :)

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